of course this is dependent on what profile he/she is on.
I think sky are not using the performance profile, my guess is based on the fact their own ADSL DLM is very conservative, they seem to like to play it safe.
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Which is where it gets strange, I am on sky, ES per day is running a little over 220 no retrains and I'm on Fastpath.
This leads me to another thought. A few weeks ago, when I was having issues with the DLM, not going to go into it, but if you wish to read the story it's my first post in this thread, I spoke to Sky support who said they were going to try something new, it might take 48 hours to work. I thought that would be a remote DLM reset but now I wonder if it was a change of profile to speed. Hmmm... the mystery continues.