I've stopped recording but it still says "unable....." when I "Check now". Any more suggestions please?
Tony
If this is DSLstats, then it's possible that this is the result of a timeout. I believe you're with Plusnet, and the MyDSLWebStats site seems to be one of the sites which get affected by the gateway delay issue. Doing a gateway hop* may clear the problem. Alternatively, if you're sure that you've entered the validation code correctly, just starting recording with MDWS set up and enabled may work OK, but with something like 5 seconds initial delay before anything happens.
*To do a gateway hop, you need to drop the PPP session with the ISP and remake it several seconds later. Most routers provide a means of doing this, with a Disconnect / Connect button in the web interface. You could just resync or restart the modem, but it's not a good idea to do this frequently.