"Also openreach attitude to fault's its pretty dire in my view. Ofcom have again stepped in and openreach have pretty much been forced to hire 1.6k new engineers to comply, of course this will only improve 'diagnosed' faults and speed of new installs, openreach have not been told to diagnose more faults, just to handle the ones they have diagnosed faster".Don't know how I've missed this thread/quote from Chrysallis, but to buck a trend
I absolutely agree with him on this.
I've mentioned on another thread somewhere about a major event being rolled-out nationwide for all staff, called 'Roddy's Roadshow' (I kid you not). At the event, we are told that due to Ofcom's upcoming new Legislation/Constraints, we will be approximately £200M per-annum down on the balance sheets. He didn't go into it at all really, other than to mention Ofcom and how we were going to be mass recruiting in order to meet the (I think), 3-day fully repaired criteria they have insisted we meet.
Great, I'm all for improving how we work and how the EU perceives us to be, and the fact service will be restored quickly. Then, I noticed a full-page advert in (of all things) a TESCO magazine ?? Amongst the guff was written, 'No technical experience necessary', and quite a lot of weighting towards employing women and ex-MOD.
This would be marvellous if we could harken back to the days of yore, when we received proper, full-on training, followed by months and months of 'Shadowing' a seasoned engineer. You were never forced to go fully 'on the tools' unless you were confident.
Two weeks training down at Stone, and a weeks 'Shadowing' is pretty much all they get these days. It's sad to see, as in my humble opinion I think we have far, far less technically able people in our employment than we have 'Simon Says' engineers.
By that, I mean the noobies do as they are told and can't think outside-the-box, it's like the script reading front line call-centre staff. I'm an advocate of creating jobs for people, but I have not recommended anybody to work for BT in the last 8yrs. I could have got my son on, but opted instead to help him become a time-served electrician. He now earns more than me (he works on large 3-phase installations), and is in a career where experience counts, not frowned upon.
Sorry for stealing your thread there for a minute, machine, but you sound to be in a happy place with regard to your FTTC ??
