Hi all,
Have a 9 year old desktop, OS is Win XP SP3 with IE 8. AV is Avast Free updated version to 7.0 last week. Next day I used PC for 3 minutes then screen froze. I could not get out of it, so shutdown on the unit as all had jammed up. Have tried reboot PC lots of times, all I get on screen is "going to sleep", screen switches off and unit stays on. I have to shut the unit off by holding the button in.
Would updating the Avast newer version have caused this problem or is it due to the computer itself? I have tried unplugging everything, re-plugging and switching on but no luck it's not booting up even though power on. I wouldn't know how to do anything to "repair" a problem so could anyone help me please in simple laymen terms?
Just to sum up, the unit works in that the power comes on, the processor light flickers for a few seconds as if booting up then stops but unit still running. Screen comes up with "going to sleep" and switches to standby mode. Can do nothing else with it.
Thanks in advance for any ideas/suggestions.