I've notice that in the bit loading graph and the SNR graph my graphs have the blocks missing above 2750Khz, why is this?
I presume from the bit loading graph that my connection is not using the highest band at all, and this is why my DS rates are a lot lower even though I'm about 450 meters, where as he estimates 600 meters.
I think you meant from TONE 2750 onward (roughly 12MHz).
Yes, your presumption is correct.
You are connected to an ECI DSLAM whereas the other user is connected to a Huawei DSLAM.
This is confirmed by the Discovery & Medley band plan tones in pbParams.
We can indeed see that your connection "Discovers" all the tone bands, but at "Medley Phase" (actual connection in use), the higher DS tone band is not used.
Discovery Phase (Initial) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)
Medley Phase (Final) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) -----------------------------------> Higher frequency tones 2792 to 4083 not used
VDSL Port Details Upstream Downstream
Attainable Net Data Rate: 11311 kbps 48296 kbps
Actual Aggregate Tx Power: 6.8 dBm 11.1 dBm
============================================================================
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 2.0 33.0 50.9 N/A 16.3 43.0 64.9
Signal Attenuation(dB): 2.0 32.9 50.5 N/A 16.3 43.0 N/A
SNR Margin(dB): 6.6 6.5 7.3 N/A 4.1 4.1 N/A
TX Power(dBm): -4.5 -8.8 6.2 N/A 8.7 7.3 N/A
That is also confirmed by N/A being reported in the D3 band section
Also his first and second red blocks both look stronger.
My latest current stats
Also, yesterday my SNR fluctuated quite a bit, which dropped the attainable rate. Yesterdays graphs
The connection does seem to be holding sync now, not had any resyncs since the engineers visit, except the one on Sunday where I had to reboot the modem, although come to think of it there was one about 6am on Sunday - just before it appeared to crash/lock up.
Your DS SNRM graph looks rather "unusual" - any idea what might be causing that?
Also your DS RSCorr errors look high.
However, that does appear to be a typical phenomenon from a Huawei HG612 connected to an ECI DSLAM.
As soon as as an unlocked ECI modem on an ECI DSLAM can be reliably monitored & graphed, we will know if it is just a slight incompatibility issue, or a general ECI DSLAM issue.
I can't recall now, but does your connection ever report GREEN US data in the QLN, SNR & Hlog graphs as occasionally seen for other ECI DSLAM connections?