Thanks for the reply
I did report it and we had a BT engineer out to the house..but sods law, when he arrived the phone line was totally quiet with no crackling. He went up the pole and did a few things but that same night we had the crackling again
I have phoned them again and said that the intermittent crackling is really effecting our internet speeds...but I was told that I should phone my ISP and tell them about it. I phoned my ISP (Orange) and spent about an hour on the phone to an Indian tech support guy who sounded like he was just reading from a script...recommending I reboot the router, refresh my browser and other pointless things...then he said theyd do a line test, and I should give it a few days. Its now over a week later and still nothing.
So as can you see, finding out how to prevent low syncs with my router/modem is pretty much my only option now
Ive found in the configuration/Quick Setup page of my Voyager 2110 this..
Session established by: Always On
There are 2 other selectable options...
Dial on Demand
Disconnect if no activity for 20 minutes (20 minutes is a changeable amount)
Or..
Manually Connect
Disconnect if no activity for 20 minutes
But I dont know what the difference between these 2 is..or how I would "manually connect" if I selected that...
Im trying to prevent Automatic Resync with the exchange immediately after losing sync due to crackles..and not just automatically connecting to the internet (is there any difference?)..on the Voyager 2110 there are 2 seperate lights that come on.. 1 called "ADSL" and the other called "Internet". I presume that when the ADSL light comes on it means that my router has syncd with the exchange already, and when the Internet light comes on that means it has successfully connected to the internet....is this wrong? maybe the router hasnt synced with the exchange untill the Internet light comes on..in which case, what does the ADSL light signify.
As you can probably tell Im a little confused by all this..
Im on a 3 Mbit ADSL Max connection and sometimes have download speed of about 350kB but when I suffer from this low sync problem because of crackles on the phone line, my IP profile gets put down to 135kbps which means I only get download speeds of about 15 kB...very frustrating!
It then takes 3 or 4 days for the speed to go up, but because of the bad weather we are having at the moment I usually get about 1 day of nice fast speeds before I get the many disconnects and the IP profile goes down again.
Another thing I cant understand is why on Earth, does the IP profile go down after just a few minutes of slow sync speed but it takes 3 days or more to go back up again!! why doesnt it just get raised a few minutes after I have synced at 3416 kbps or whatever. Or better yet..why isnt it designed so that whatever speed my modem syncs at..thats the speed I will get. Im sure there is some sensible explination for the need of this IP/BRAS profile thing but IMHO it is a very bad system.