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[kitz]

Not really Im afraid.   Did you get the upstream sorted?


The only thing I did notice about your last set of stats was the very high SNR Margin (higher is better).
An SNR Margin of 18.5db on a line syncing at 8032 is very good and I did perhaps wonder why.


Bear in mind that Im on a 7dB atten line (lowever is better) compared to your 25dB atten line and the most "spare" SNR Margin is around 15dB.

Although saying that for the past few weeks its been more sitting at around 12dB.. and the past few days 10-11 db

* kitz wonders if the neighbours have been doing something.

[Floydoid]

The Tiscali knuckleheads haven't responded yet vis-a-vis the upstream... as for the neighbours, I'm pretty sure that's not a problem here.

[kitz]

sorry - not making myself too clear today am I?

I meant I wondered why my SNR had suddenly taken a dive after about 18 months.

[Floydoid]

Oops, mea culpa Kitz... I must have been having yet another senior moment there.

[kitz]

Im not sure if its you or me

Im just very tired today (not sure if theres some bug or something going around) and am feeling a bit "dazed". 

[Floydoid]

Actually quite a few of my online friends have been complaining about having the cold bug... there must be something going round the aether.

[kitz]

The other option is I had too many late nights last week drinking more than Im used to and its caught up with me now. 

[Floydoid]

Well in that case Dr Mike prescribes an early night preceded by a mug of hot chocolate.

[kitz]

Which ironically is sorta what I did last night - although I had an alternative to hot chocolate.
- and I actually remembered to switch the phones off this time so no one could disturb me.

[UncleUB]

Not the 'brown milk' kitz 

[kitz]

>> Not the 'brown milk' kitz

..  Nope lol.. 
Im not a whisky drinker - actually I dont like Bells etc,
but will partake in the odd sip (or 2) of brandy - for medicinal purposes

[Floydoid]

I've just had one of the Tiscali Knuckleheads on the phone re my query about the reduced upstream margin, and basically the reply went something like this "here's nothing we (meaning Tiscali) can do about it, you would have to contact BT".

[kitz]

Thats so totally passing the book.   

Tiscali is your ISP not BT...  lol BT wont be able to do a damn thing about it - unless they were your ISP.
If you ring BT it will be a total wast of your time and theirs - its nothing to do with BT at all.
Its the ISP who has to place the request to BT Wholesale - although looking at your profile it looks like you are either with Tiscali LLU or Tiscali Datastream.

I'd be tempted to tell them that you rang BT who said that if BT was your ISP they would have no problems in getting BTWholesale to reset your profile.

[Floydoid]

Yeah it did smell of buck passing to me, but TBH now I've got my old downstream rate back, I'm happy to leave things as they are, and draw a line under the topic for now..

However, 3 things have become clear to me since I started this thread:

1) You guys - Kitz, Astral, Roseway, Mr Chris, Rizla and everyone else who has helped along the way are truly great guys (and girls).

2) Tiscali don't know their SNR from their attenuation.

3) I'm a little bit older, quite a bit more wiser, and a lot more cynical.

Once again, thanks to all of you for putting up with me.

[roseway]

That's a very generous comment Floydy, and much appreciated.