Sometime last week My wife opened OE to check her emails, but OE asked for her password but would not accecept the correct password.
I then tried to to change her password but again that was not accepted, after repeated attempts by me all managed was to also loose acccess to her BTYahoo mail account.
At this stage I phoned BT Technical Help, they managed to restore the webmail for her but the problem with OE could not be solved, the guy from BT Tech help said he would phone back later that day at 14.00 hrs Friday, I agreed and pointed out were were goin out in the evening so be sure to make it early. He phoned back at 18.45 Friday evening as were were preparing to go out, he then said he would call me at 10.00 hrs Saturday, fine.
I'm still waiting for that call, so BT have let me down on this one.
My Outlook Express is working fine, as is the BT Hub so why can she not open OE on her laptop?
My operating system is XP with SP3.
Can I reload or repair OE from the Windows XP disc?
Any help would be appreciated, both by me and my wife.
Peter