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Author Topic: New BT Speed test front page  (Read 10150 times)

waltergmw

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New BT Speed test front page
« on: February 07, 2011, 01:27:48 PM »

Gentlefolk,

Today I found that the speedtester shows a new (rather crude) front page with two buttons so you can select either a fibre of normal connection type.

I also get a transitory error saying that javascript isn't installed with buttons to press. (Mac OS X 10.6.6)

Kind regards,
Walter

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« Last Edit: February 07, 2011, 02:25:51 PM by waltergmw »
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waltergmw

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Re: New BT Speed test front page
« Reply #1 on: February 07, 2011, 02:30:58 PM »

Here's the next page:-

K R
Walter

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HPsauce

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Re: New BT Speed test front page
« Reply #2 on: February 07, 2011, 03:21:59 PM »

What is "Fiber" as mentioned (twice) on the front page?  :-X :-[
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BritBrat

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Re: New BT Speed test front page
« Reply #3 on: February 07, 2011, 03:26:20 PM »

http://speedtester.bt.com

I get an error on next page after entering phone number.

Could it be because I am now LLU but I still have BT line rental?

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« Last Edit: February 07, 2011, 03:30:56 PM by BritBrat »
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UncleUB

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Re: New BT Speed test front page
« Reply #4 on: February 07, 2011, 04:08:58 PM »

http://speedtester.bt.com

I get an error on next page after entering phone number.

Could it be because I am now LLU but I still have BT line rental?

Yes,you have to be on IP stream for it to work
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razpag

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Re: New BT Speed test front page
« Reply #5 on: February 07, 2011, 06:49:30 PM »

What is "Fiber" as mentioned (twice) on the front page?  :-X :-[

Same as Fibre, just the Americanised way of spelling it. They are our allies after all, it'd be rude not to include them.  ;D
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HPsauce

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Re: New BT Speed test front page
« Reply #6 on: February 07, 2011, 06:56:43 PM »

I do know that. ;)
But since when did American broadband users terminate on BT equipment in the UK?

It's just plain laziness on what one presumes is an application "lifted" from a US provider.
And somewhat insulting to boot.  8)
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razpag

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Re: New BT Speed test front page
« Reply #7 on: February 07, 2011, 07:26:53 PM »

"Insulting" !!!

A tad harsh for a couple of spelling mistakes, surely ??  :-\
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HPsauce

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Re: New BT Speed test front page
« Reply #8 on: February 07, 2011, 07:32:01 PM »

BT used to stand for British Telecom.
If they "can't be bothered" to correct the spelling from American to English for their British customers, then yes why not consider it somewhat insulting?
I'm sure lots of people will be happy with it or just think they're lazy or stupid.  :lol:
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razpag

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Re: New BT Speed test front page
« Reply #9 on: February 07, 2011, 07:44:29 PM »

Whatever gets yer goat, I suppose ?? I much prefer Speedtest.net anyway.  ;D
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sevenlayermuddle

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Re: New BT Speed test front page
« Reply #10 on: February 08, 2011, 12:12:49 AM »

Another possibility here is that BT outsourced the application development to a location in which the first language was neither US English nor UK English .  Maybe the developers then failed to notice that the spell-checkers were set for the wrong 'customer', and nobody back home bothered to check, or couldn't be faffed with raising bug reports.  Either way, I think agree with HP, if I understand him right.  I'm a BT customer, and I speak UK English and not american English.  It just smacks of 'every expense spared' to me.

In fairness to Razpag and other BT folks... I've said this before, but at a personal level ever individual I've ever met from BT have been absolutely ACE people, dedicated to their work as well as their customer and their employers.   Real 'salts of the Earth'.  That includes not just the guys who come to repair my phone, but also various professionals I've dealt with in developments at Martlesham in my working years.   

But at a corporate level, when they can't even be bothered to spell-check an imported application, well I'm afraid that maybe they don't deserve these dedicated employees.   :(

Just my opinion,

7LM
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razpag

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Re: New BT Speed test front page
« Reply #11 on: February 08, 2011, 07:15:23 AM »

Mr Muddle, thats very kind of you to say so. I personally think, you have more or less hit the nail on the head with your posting.
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HPsauce

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Re: New BT Speed test front page
« Reply #12 on: February 08, 2011, 08:43:58 AM »

Absolutely. 7LM is spot on again.  8)
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UncleUB

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Re: New BT Speed test front page
« Reply #13 on: February 08, 2011, 08:44:10 AM »

Quote
I've said this before, but at a personal level ever individual I've ever met from BT have been absolutely ACE people, dedicated to their work as well as their customer and their employers.   Real 'salts of the Earth'.  That includes not just the guys who come to repair my phone, but also various professionals I've dealt with in developments at Martlesham in my working years.

You obviously haven't had any encounters with BT's Indian support then  :-X
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sevenlayermuddle

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Re: New BT Speed test front page
« Reply #14 on: February 08, 2011, 10:06:44 AM »

You obviously haven't had any encounters with BT's Indian support then  :-X

No, but I'm with demon so I sympathise.   And anyway I'd include Indian support in the 'corporate' side of BT, the side that I find wanting. 

But I'm probably using the wrong word, 'corporate'.  The point I'm really making is that the various bods I've met face-to-face over the years have been great guys(/gals), whereas the ivory-towers decision makers (who decided to outsource support, I guess) seem to be a different kettle of fish.
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