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Author Topic: Norfolk problems  (Read 2219 times)

waltergmw

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Norfolk problems
« on: January 26, 2011, 06:05:14 PM »

Another PlusNet Note

Kind regards,
Walter

Service: Broadband
Posted: Wed, Jan 26 2011 at 17:31:38
Subject: Broadband connectivity issues in Norfolk (2965) - NEW

Our suppliers have made us aware of connection issues in the Norfolk area.
This is currently causing an increase of contacts to our call centre so wait times may be increased at the moment.

We will endeavour to provide further updates when more information is available to us.

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waltergmw

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Re: Norfolk problems
« Reply #1 on: January 27, 2011, 06:56:01 AM »

Gentlefolk,

Problem gone, but I do wish that BT would be more forthcoming.

Kind regards,
Walter


Service: Broadband
Posted: Thu, Jan 27 2011 at 00:38:38
Subject: Broadband connectivity issues in Norfolk (2965) - RESOLVED

Our suppliers have confirmed that the root cause of the issue has been identified and the problem resolved.
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