Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Forum Error.  (Read 5542 times)

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33888
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Forum Error.
« on: October 16, 2010, 11:08:24 AM »

The forum had some down-time this morning after a server reboot. 
It seems that one of the forum files got corrupted during this process which caused errors to be displayed. 
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

roseway

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 43614
  • Penguins CAN fly
    • DSLstats
Re: Forum Error.
« Reply #1 on: October 16, 2010, 11:47:46 AM »

It's nice to be back. :)
Logged
  Eric

silversurfer44

  • Kitizen
  • ****
  • Posts: 4421
  • Lord Muck
    • Ben Novice Weather
Re: Forum Error.
« Reply #2 on: October 16, 2010, 11:53:40 AM »

I was getting withdrawal symptoms.
Logged
Colin II : It's no good being a pessimist, it wouldn't work anyway.

scottiesmum

  • Guest
Re: Forum Error.
« Reply #3 on: October 16, 2010, 11:58:44 AM »

Thanks Kitz  ......  :)
Logged

tuftedduck

  • Senior Kitizen
  • ******
  • Posts: 29658
  • Router Luvvin Duck
Re: Forum Error.
« Reply #4 on: October 16, 2010, 12:22:56 PM »

Yay....we're back... :clap2:

Thank you, Kitz.  :)
Logged

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33888
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Forum Error.
« Reply #5 on: October 16, 2010, 01:43:04 PM »

yw. 
Thanks to eric for phoning me, so I was able to restore things to what they should be fairly promptly.

I can now confirm that after investigation into what happened, the forum software appeared to have a hissy... probably due to someone attempting to post during the 'shut down' phase which corrupted one of the files.
The time of amendment of the corrupted file was exactly at the same time as the server reboot so it wasnt anything sinister, and just appears to have occurred because the site was busy and the database was writing something at the time of shut-down.

Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

UncleUB

  • Helpful
  • Senior Kitizen
  • *
  • Posts: 29543
Re: Forum Error.
« Reply #6 on: October 16, 2010, 03:11:05 PM »

Oh I must have missed all the fun.

I went out at 08.45 and have just returned......all seems well now.  :thumbs:
Logged

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33888
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Forum Error.
« Reply #7 on: November 11, 2010, 11:53:04 PM »

Seems this happened again, not entirely sure why tbh.

Have just upgraded the forum software and will continue to monitor the situation. If it happens again with this new version, I will investigate further.
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

tonyappuk

  • Reg Member
  • ***
  • Posts: 589
Re: Forum Error.
« Reply #8 on: November 12, 2010, 12:48:01 AM »

My forum access failed just after half past seven this evening (11.11.10) but was found OK at about 0030 on 12.11.10. It was still not accessible at about 23.30 (11.11.10)
Tony
Logged

mr_chris

  • Kitizen
  • ****
  • Posts: 3774
Re: Forum Error.
« Reply #9 on: November 12, 2010, 01:22:09 AM »

Hi guys ... long time no speaky

Thanks for the info Tony, that ties in pretty much with what happened.

After an alert from Eric to Kitz tonight, we had a look at the forum and restored functionality within a few minutes. We then decided to take the forum offline in order to perform an upgrade to the software.

As Kitz says, if it continues to happen with this new version, further investigation will be necessary - I am hoping it's a bug that has now been fixed - fingers crossed :)
Logged
Chris

scottiesmum

  • Guest
Re: Forum Error.
« Reply #10 on: November 12, 2010, 11:50:02 AM »

Thank you for the information    .....   and  'Allo   Mr. C  .....    nice to speaky again  :)
Logged

BritBrat

  • Kitizen
  • ****
  • Posts: 1359
Re: Forum Error.
« Reply #11 on: November 12, 2010, 04:55:02 PM »

I had an error yesterday:

Code: [Select]
Notice: Undefined variable: sourcedir in /home2/kitz/public_html/forum/index.php on line 54

Warning: require_once(/QueryString.php) [function.require-once]: failed to open stream: No such file or directory in /home2/kitz/public_html/forum/index.php on line 54

Fatal error: require_once() [function.require]: Failed opening required '/QueryString.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home2/kitz/public_html/forum/index.php on line 54

Logged

roseway

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 43614
  • Penguins CAN fly
    • DSLstats
Re: Forum Error.
« Reply #12 on: November 12, 2010, 06:46:34 PM »

Yes, that's the error which occurred last night.
Logged
  Eric

jeffbb

  • Kitizen
  • ****
  • Posts: 2329
Re: Forum Error.
« Reply #13 on: November 12, 2010, 10:37:29 PM »

hi

had the same last night sent mail (web@)
Regards Jeff




------------------------

Admin note
email address part- removed by me, as the forum software had automatically converted it into a clickable format that could be read by spam harvesters
« Last Edit: November 13, 2010, 10:37:47 AM by kitz »
Logged
zen user

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33888
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Forum Error.
« Reply #14 on: November 13, 2010, 10:33:16 AM »

>> had the same last night sent mail

Thank you very much to the 3 people who kindly took the time to notifiy me by e-mail.  :)
Unfortunately due to the timeline of events (OK I was tucking into a pizza when it actually occurred) and the 1st I was aware was when Eric contacted me via phone.

Funny enough, it was our intention to take the forum off-line for a short while that evening to perform the software upgrade anyhow.  I normally leave any maintenance if possible until late evening/wee small hours so that it affects as few people as possible. 
So we'd already scheduled pizza then the upgrade for that particular evening :D

Eric's message came through at exactly the same time as we'd just sat down in front of the PC to look at the SMF upgrade which couldnt be done straight-off via the package manager due to forum mods.

Therefore I didnt see the email notifications until later. :/
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker
 

anything