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Author Topic: O2 Website Shop  (Read 10328 times)

UncleUB

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Re: O2 Website Shop
« Reply #15 on: October 11, 2010, 12:46:30 PM »

I have also tried with FF and checked what it says about the site security. There is something on that page that is not encrypted, maybe an image or something. What ever it is not fully secure even though it is https.

I think you might be correct looking at Steel's post over at the C/A forums.

http://forums.computeractive.co.uk/showthread.php?p=1239986#post1239986

(Scroll down to see the post)

Edit.....just had this reply from O2

Quote
I'm sorry due to security reasons I'm unable to view the attachment
given in your email. Please be assured that our website is fully secured
and your personal details are not shared by any one.

If you're receiving security warning messages, you'll need to make
changes on your browser settings. For this, you'll need to contact your
browser service provider.

You can also try clearing the cache memory for your Internet browser. If
you're using Microsoft Internet Explorer, from the main screen you can
click 'Tools', 'Internet Options', 'Delete Files' or 'Cookies' and then
follow the onscreen instructions to clear these files. You can also try
to use our website from a different computer or search engines like
Mozilla Firefox or Internet Explorer.

I hope this clears things up. If there's anything else I can do, reply
to my email.

Thanks

Deepali
O2 Customer Service

  :wall: Needless to say I don't think I can get any further,will never buy from a website under those circumstances.
« Last Edit: October 11, 2010, 12:59:41 PM by UncleUB »
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silversurfer44

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Re: O2 Website Shop
« Reply #16 on: October 11, 2010, 01:02:53 PM »

Yes it sounds about right. However it's still not good practice using non encrypted content on a secure page. You don't need many pixels in an image to run a script. I don't think you have much of a chance to get the situation changed without making a song and dance.
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Colin II : It's no good being a pessimist, it wouldn't work anyway.

Oranged

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Re: O2 Website Shop
« Reply #17 on: October 11, 2010, 01:22:04 PM »

I think you're right to be suspicious. It suggests that the web page in question hasn't been properly set up, so although it's an https address it may still not be secure.

There is a long thread on the O2 forum concerning their web site errors following the introduction of the new BB packages. There were also errors on the O2 forum site which were corrected and there is still a time error on that site which shows posts being made +/-1  hour of the true time.

Basically, it appears that the developers are outsourced and probably located in India. Numerous errors were discussed and it took quite a while to correct those errors that had been identified.

This security error has obviously been missed.

@UncleUB >> I would suggest a PM to Paul@O2 or Abhishek@O2 will get the correct response.
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UncleUB

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Re: O2 Website Shop
« Reply #18 on: October 11, 2010, 01:29:17 PM »

Quote
@UncleUB >> I would suggest a PM to Paul@O2 or Abhishek@O2 will get the correct response.

Thanks Oranged,  :)

Have sent Paul a pm.

« Last Edit: October 13, 2010, 12:49:28 PM by UncleUB »
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tuftedduck

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Re: O2 Website Shop
« Reply #19 on: October 11, 2010, 03:04:15 PM »

I can't understand all the fuss, unkyUb........you used to get your phones from Tesco....... :D   without any bother... :-X
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UncleUB

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Re: O2 Website Shop
« Reply #20 on: October 11, 2010, 04:14:12 PM »

I can't understand all the fuss, unkyUb........you used to get your phones from Tesco....... :D   without any bother... :-X


 :swoon:

At least the new was delivered  to my front door today instead of being left up my back passage.  :lol:
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UncleUB

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Re: O2 Website Shop
« Reply #21 on: October 13, 2010, 12:49:55 PM »

Quote
@UncleUB >> I would suggest a PM to Paul@O2 or Abhishek@O2 will get the correct response.

Thanks Oranged,  :)

Have sent Paul a pm.



Didn't get a reply though........... >:(
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UncleUB

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Re: O2 Website Shop
« Reply #22 on: October 13, 2010, 01:38:58 PM »

I found this thread while having a look round the O2 forums,as you can see this was brought to light way back in Feb2009.

http://forum.o2.co.uk/viewtopic.php?t=14916
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