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Author Topic: my last hope - help needed  (Read 31329 times)

Oranged

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Re: my last hope - help needed
« Reply #60 on: September 22, 2010, 06:27:20 PM »

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BritBrat

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Re: my last hope - help needed
« Reply #61 on: September 22, 2010, 06:29:06 PM »

Although, the first hop when I do a trace is my router.

Followed next by ISP IP's.

Have you ever updated the router firmware and if you did when?

Does it have any options for filtering web sites? (Child protection)

What I am thinking is could there be options in the router that delays the connection?  If it was a firmware update then it would affect lots of people but not everyone.

But then again you have tried other routers, my head hurts :)
« Last Edit: September 22, 2010, 06:41:21 PM by BritBrat »
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Oranged

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Re: my last hope - help needed
« Reply #62 on: September 22, 2010, 06:32:43 PM »

Although, the first hop when I do a trace is my router.

Followed next by ISP IP's.

Same here and for mine it's usually 99ms.
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dpd

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Re: my last hope - help needed
« Reply #63 on: September 22, 2010, 06:43:48 PM »

I would guess 10.157.212.1 is a Virgin IP.

Could it be a Phorm like server on that IP and slowing down the internet service and causing the lag.

What date did Virgin start doing trials?

I would put money on it if the dates were around the same as OP started to get the problem.

Or could it even be a net nuetrallity issue?

Or even:

Quote
Posted in Telecoms, 26th November 2009

Virgin Media will trial deep packet inspection technology to measure the level of illegal filesharing on its network, but plans not to tell the customers whose traffic will be examined.


Virgin Media to trial filesharing monitoring system

Although OP was on different ISP's but who knows what they are doing these day's.


very good spot. lets just say hypothetically speaking that this is the cause of lag. it fits in with the right timescale of when the problem first started. it also fits in with some people suffer with the problem and some dont.

it also mentions this >>> "It too was trialled - by BT - without customers' consent or knowledge." which also fits in with the other people i know in my area many of whom are on bt products/lines. when i was with O2 and fast they were both on BT lines as my nearest exchange had no LLU equipment apart from BT.


one big question i have is why would it affect EA titles as i rarely get any lag on other games, or at least that i can see anyway?
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dpd

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Re: my last hope - help needed
« Reply #64 on: September 22, 2010, 06:47:02 PM »

i tried to update the firmware for the router but it says it is up to date. its a dlink dir-615 version d4 hich oddly isnt listed on the dlink website.

is it worth a try doing a trace connected direct to modem?
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roseway

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Re: my last hope - help needed
« Reply #65 on: September 22, 2010, 06:47:48 PM »

Just to be clear, here is the whois record for 10.157.212.1. As you can see, it is a blackhole address which should only be used on local networks. Some routers offer more than one IP address. Are you sure that your router isn't one of them, this being the second one?

----------------------------------------------------------------

#
# The following results may also be obtained via:
# http://whois.arin.net/rest/nets;q=10.157.212.1?showDetails=true&showARIN=false
#

NetRange:       10.0.0.0 - 10.255.255.255
CIDR:           10.0.0.0/8
OriginAS:       
NetName:        PRIVATE-ADDRESS-ABLK-RFC1918-IANA-RESERVED
NetHandle:      NET-10-0-0-0-1
Parent:         
NetType:        IANA Special Use
NameServer:     BLACKHOLE-1.IANA.ORG
NameServer:     BLACKHOLE-2.IANA.ORG
Comment:        This block is used as private address space.
Comment:        Addresses from this block can be used by                     
Comment:        anyone without any need to coordinate with
Comment:        IANA or an Internet registry. Addresses from
Comment:        this block are used in multiple, separately
Comment:        operated networks.
Comment:        This block was assigned by the IETF in the
Comment:        Best Current Practice document, RFC 1918
Comment:        which can be found at:
Comment:        http://www.rfc-editor.org/rfc/rfc1918.txt
RegDate:       
Updated:        2010-03-15
Ref:            http://whois.arin.net/rest/net/NET-10-0-0-0-1

OrgName:        Internet Assigned Numbers Authority
OrgId:          IANA
Address:        4676 Admiralty Way, Suite 330
City:           Marina del Rey
StateProv:      CA
PostalCode:     90292-6695
Country:        US
RegDate:       
Updated:        2004-02-24
Ref:            http://whois.arin.net/rest/org/IANA

OrgTechHandle: IANA-IP-ARIN
OrgTechName:   Internet Corporation for Assigned Names and Number
OrgTechPhone:  +1-310-301-5820
OrgTechEmail:  abuse@iana.org
OrgTechRef:    http://whois.arin.net/rest/poc/IANA-IP-ARIN

OrgAbuseHandle: IANA-IP-ARIN
OrgAbuseName:   Internet Corporation for Assigned Names and Number
OrgAbusePhone:  +1-310-301-5820
OrgAbuseEmail:  abuse@iana.org
OrgAbuseRef:    http://whois.arin.net/rest/poc/IANA-IP-ARIN

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
--------------------------------------------------------------------
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  Eric

BritBrat

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Re: my last hope - help needed
« Reply #66 on: September 22, 2010, 06:53:46 PM »

Here is what I get when I trace a friend in USA.

dlink dir-615

DIR-615 Manual v2.2





[attachment deleted by admin]
« Last Edit: September 22, 2010, 07:12:19 PM by BritBrat »
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orainsear

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Re: my last hope - help needed
« Reply #67 on: September 22, 2010, 06:54:38 PM »

The 10.*.*.1 address looks like it is the private UBR (Universal Broadband Router) IP address.  If you wish to read up on cable IP addresses have a look @ http://homepage.ntlworld.com/robin.d.h.walker/cmtips/ipaddr.html#ubrip
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dpd

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Re: my last hope - help needed
« Reply #68 on: September 22, 2010, 07:05:50 PM »

this is my trace connected to my modem so no router >>>



but reading that previous link, it seems to indicate that it is actually my router ip. would that include the possibility of it being the modems ip?

and also why the ping time? is it my pc's firewall? or a setting in my router?
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BritBrat

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Re: my last hope - help needed
« Reply #69 on: September 22, 2010, 07:08:47 PM »

What is the IP of your router? (192.168.0.1)

Does the Xbox have its own IP and if so what is it?

I am not sure what dual active firewalls are!

Quote
Parental controls - supervise Internet activity
Network protection - dual active firewalls (SPI & NAT) to prevent potential attacks from outside intruders


I may be misleading you with the Phorm/deep packet idea I was sort of typing out loud :)
« Last Edit: September 22, 2010, 07:22:47 PM by BritBrat »
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dpd

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Re: my last hope - help needed
« Reply #70 on: September 22, 2010, 07:18:23 PM »

What is the IP of your router? (192.168.0.1)

Does the Xbox have its own IP and if so what is it?

I am not sure what dual active firewalls are!

Quote
Parental controls - supervise Internet activity
Network protection - dual active firewalls (SPI & NAT) to prevent potential attacks from outside intruders



yes my routers ip is 192.168.0.1 and the ip of my xbox is 192.168.0.100. all the ports have been linked to this ip aswell. before i had this problem i never had the need to forward any ports but even though ive done this it is no better.

dual active firewalls  :lol:
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BritBrat

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Re: my last hope - help needed
« Reply #71 on: September 22, 2010, 07:25:02 PM »

So where is this 10.157.212.1 IP coming from?

And why is your trace not showing 192.168.0.1?

I would try and find that out.

Could that be the Modem IP?
I don't know much about cable modems.

Looks like it is:
http://www.cableforum.co.uk/board/12/18194-puzzled-by-modem-ip-address.html

Can you access the modem and look at the settings it has?  Guessing: http://192.168.100.1
« Last Edit: September 22, 2010, 07:49:38 PM by BritBrat »
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dpd

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Re: my last hope - help needed
« Reply #72 on: September 22, 2010, 11:16:38 PM »

hi i can log in to the modem but there are no settings to change. basically gives me stats on downstream, upstream,upstream burst, status, reset password.
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BritBrat

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Re: my last hope - help needed
« Reply #73 on: September 24, 2010, 11:32:35 AM »

Just came across this for a Netgear router:

Quote
Tips on connecting to XBox Live, PSP, and Nintendo WFC
Symptom(s): You may be experiencing these
- can not connect to servers
- intermittent time-outs from servers
Resolution(s): Try these tips to improve router performance.
- Disable SPI and other firewalls.
- Reserve IP addresses for clients.
- Try putting the XBox or Nintendo DS in the DMZ.
- Try upgrading to the latest firmware.
- Make sure modem is in "Bridge" mode.
- Ensure UPnP is enabled in router.
- Try to open specific ports for the game server.
- Enable wireless on PSP.
- Remember that Nintendo DS does not support WPA nor passphrase.
- Router set to g&b mode for optimal compatibility.
Why do I need to disable SPI on the router? Am I still safe?
Symptom(s): You may be experiencing these
- can not connect to servers using games or applications
- intermittent time-outs from servers using games or applications
- noisy unclear connections on VoIP calls

SOURCE:
http://forum1.netgear.com/attachment.php?attachmentid=66&d=1191735184

http://forum1.netgear.com/showthread.php?t=15437

Dont know if it will help though.
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dpd

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Re: my last hope - help needed
« Reply #74 on: September 24, 2010, 06:59:00 PM »

hi again. been looking again today on the net and something which comes up quite a bit and is also mentioned in the previous post is putting the modem into bridge mode.

can someone please explain to me what this is and if i need to do it, and also would this have an effect on the ping time to the modem.when doing traceroutes im getting quite high ping times in the region of between 10 - 50 ms. this is surely too high and i expect it should be 0-1ms.
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