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Author Topic: BTw adsl cease charge - Operative Date:23-08-2007  (Read 3002 times)

kitz

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BTw adsl cease charge - Operative Date:23-08-2007
« on: August 13, 2007, 12:54:17 PM »

Since earlier this year there has been rumbles and grumbles about a BTw adsl cease charge.
The charge of 33.75 +VAT, which was announced in April this year proved very unpopular and BT Openreach suspended the fee on 9th of May saying it was under review.

BT Wholesale has this week announced that the Cease charge to be levied is now set at 4.90 +VAT effective from the 23 Aug 2007.

The cease fee applies if adsl is removed from your phone line, if you move house or if you fail adsl billing and your ISP ceases your adsl connection... or PTSN service has been terminated.
The fee does not apply for straight forward migration with a MAC key.

Quote
A cease charge will not be raised in the following circumstances:
   The End User line has been migrated to another ADSL service provider using the published migration process.
   The End User line has been migrated to an LLU operator (either SMPF or MPF) using the published migration process.
   When End User service is migrated to another BT Wholesale ADSL service and / or to another Communications Provider (CP) where a MAC code is used.

End User Cease Charge:                            4.90 (exc Vat)
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tickmike

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Re: BTw adsl cease charge - Operative Date:23-08-2007
« Reply #1 on: August 13, 2007, 09:50:42 PM »

Hi.
It may be useful to put this info on your main kitz site .  ;)
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soms

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Re: BTw adsl cease charge - Operative Date:23-08-2007
« Reply #2 on: August 14, 2007, 03:22:14 PM »

Hmm, I dont really think it is fair that the end user is being charged the cease fee. You would think the service provider would be footing the bill really.
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kitz

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Re: BTw adsl cease charge - Operative Date:23-08-2007
« Reply #3 on: August 14, 2007, 10:42:35 PM »

>> You would think the service provider would be footing the bill really.

Tricky one. 
Many ISPs swallow the BTw connection fee of 34.86+VAT when a customer gets adsl.
Most also foot the bill for migration and regrade costs.  Some also end up paying out for BT engineers visits etc.

Theres not really that much profit margin for the ISPs in IPStream adsl, and whilst this is a small charge I would understand if the ISPs may not like footing the bill for if a customer leaves, or cancels their phone line.. or gets behind with their BT/adsl billing.
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