Support this site
Home
Broadband
ISPs
Tech
Routers
Wiki
Forum
Rate your ISP
Glossary
April 19, 2024, 12:20:40 PM
Welcome,
Guest
Please
login
or
register
.
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Home
Help
Search
Login
Register
Kitz Forum
>
Internet
>
Web Browsing & Email
>
Email display/log on problem
« previous
next »
Pages: [
1
]
Print
Author
Topic: Email display/log on problem (Read 2997 times)
UncleUB
Helpful
Senior Kitizen
Posts: 29543
Email display/log on problem
«
on:
August 16, 2010, 11:21:17 AM »
Hi all,
My elderly neighbour has just called me to say he has a problem logging onto his email account with TalkTalk.What happens is when he opens the page in the link below the images under the log in screen jump up and block part of the sign in screen which means he is unable to log in to his email account As you can see its ok on my pc.
He is using a 15" lap top with XP and has IE8 as his browser any thoughts?
http://www.talktalk.co.uk/mail/?lpos=header-core&lid=My_Mail
ps I have to go out now so won't be able to reply for a bit.
Logged
tuftedduck
Senior Kitizen
Posts: 29658
Router Luvvin Duck
Re: Email display/log on problem
«
Reply #1 on:
August 16, 2010, 12:17:07 PM »
Which browser is he using, unkyUb, and has he tried the appropriate content/image blocker.
Also, if he has a "shrink to width" or "fit to width" option in the browser, turn it off....that might help.
«
Last Edit: August 16, 2010, 12:21:47 PM by tuftedduck
»
Logged
UncleUB
Helpful
Senior Kitizen
Posts: 29543
Re: Email display/log on problem
«
Reply #2 on:
August 16, 2010, 01:26:35 PM »
Hi TD......he is using IE8.
I have just got back so not had the chance to phone him yet.
Logged
Print
Pages: [
1
]
« previous
next »
Kitz Forum
>
Internet
>
Web Browsing & Email
>
Email display/log on problem
anything