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Author Topic: DNS servers  (Read 14054 times)

Zoe

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Re: DNS servers
« Reply #15 on: August 05, 2010, 02:49:19 PM »

Hi Golfer   :)


My ISP is actually... AOL 
Not... Talk Talk 

However!
As AOL is owned by Talk Talk - & - Uses the same Network as Talk Talk...
I've spent enough time reading the Talk Talk forum to know quite a bit about how things work.

First you need to know exactly what Talk Talk package you are on.
LLU - or - IPStream
UpTo 8mbps - or - UpTo 24mbps
Note: Talk Talk forum Staff... Will be able to tell you if you are unsure.

Your... Attenuation:  Down 47.0 up | Up = 28.5
So! - I'm afraid you're never going to get close to 24mbps  :no:


My... Attenuation:  Down 35.0 up | Up = 17.2
I'm on... UpTo 24mbps ( Noise Margin Profile = 6db )
My Sync Speed Today... Down 12073 | Up = 1020



Sometimes I can get higher... Like... 9.50mbps



Now For... The Good News!


If you are LLU and on UpTo 8mbps... Talk Talk Essentials
Can't see any reason why the Talk Talk staff on the forum can't change you over to... UpTo 24mbps
As I believe all that is needed is the... Free Speed Boost  ;)
Note: You may be able to apply the speed boost yourself through your Talk Talk account.

Then....

You need to get a Talk Talk forum Staff Member to set your profile to.... 6db ( Interleaved )

This is the section you need to post in... Broadband Speed & Web Browsing: http://www.talktalkmembers.com/forums/forumdisplay.php?f=9


And here is some useful info about Talk Talk profiles: http://www.talktalkmembers.com/forums/showthread.php?t=15531

Note!

Whether OR Not... You end up on UpTo 24mbps
Having your profile set to... 9db - or - 6db .. Will certainly make a difference to your speeds  8)


Hope This Helps!

Zoe

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Talk Talk - Faster Fibre: 38/10
Estimated Download Speed 39Mbps to 40Mbps.
Minimum Guaranteed Speed 35Mbps
Actual Sync Speed 31Mbps Down & 8Mbps Up
Modem/Router: Netgear D6400

Zoe

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Re: DNS servers
« Reply #16 on: August 05, 2010, 03:37:06 PM »

Hi Golfer  :)



One More Thing....

Quote
My old line gave me about 6Mb speed.  My new line gives around 2.9Mb (it's an 'up to 8Mb' deal).  I assume the difference between the two is because I am now on a different exchange than before, further away than before and there is probably more traffic on the line.  What I would like to know, is there any way I can improve my line speed etc from my end, or is it entirely at the ISP's end?  Are there any tweaks I can make that would make a difference?  If it is the ISP, how would I go about getting a better profile/speed?



You Could Use....

SamKnows Exchange Checker: http://www.samknows.com/broadband/exchange_search
&
Talk Talk Exchange Status: http://www.talktalkmembers.com/content/view/109/149/

To see if your old ( Closer ) exchange is now Talk Talk - LLU
And how Full and Congested both your old and new exchanges are at the moment.

If So...
You could ask the Talk Talk forum Staff about the possibility of moving your connection back to the closer exchange  :-\

Because Your... Attenuation:  Down 47.0 up | Up = 28.5

You are not likely to see any significant difference to your speed.
8mps - or - 24mbps
It's a profile change to 6db that will be of most benefit to you.

However!
If you were connected to a closer Talk Talk LLU Exchange ...
Then you would have a lower Attenuation - & - Would see a much bigger speed difference on an UpTo 24mbps connection  ;)


Zoe
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Talk Talk - Faster Fibre: 38/10
Estimated Download Speed 39Mbps to 40Mbps.
Minimum Guaranteed Speed 35Mbps
Actual Sync Speed 31Mbps Down & 8Mbps Up
Modem/Router: Netgear D6400

Golfer

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Re: DNS servers
« Reply #17 on: August 05, 2010, 09:53:09 PM »

Hi Zoe!

Many thanks for the in-depth reply, very informative and what I was looking for!  I can't be connected to my old exchange as I've moved area but the new exchange is LLU'd so I will request a re-profile as you outlined. 

I'm on TT Essentials up to 8Mb with Anytime Calls boost (40Gb limit - I don't get anywhere near this per month!) and on checking my account I see that the free speed boost is ticked but greyed out?  If I ask for a change to 24Mb, I assume this will mean an increase in costs?  TBH, around 8Mb would suit me fine as I don't go in for gaming or d/ling movies etc.

Thanks again - I'll post back soon and let you know how I get on.

Regards, Rich





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UncleUB

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Re: DNS servers
« Reply #18 on: August 06, 2010, 07:07:23 AM »

You will only get the speed boost if your line can support it

As already pointed out it doesn't matter what package your isp does .......you will only be able to the speed your line will support.

So if you are able to get 5mb max,there isn't much point paying for a 24mb package.

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Golfer

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Re: DNS servers
« Reply #19 on: August 06, 2010, 08:34:46 AM »

You will only get the speed boost if your line can support it

As already pointed out it doesn't matter what package your isp does .......you will only be able to the speed your line will support.

So if you are able to get 5mb max,there isn't much point paying for a 24mb package.



Thanks - understood! As I said, the speed boost was already ticked on my account and I don't want to go for the 24Mb package anyway as my internet usage would not make it economical.  However, it appears that something might be done regarding the profile so I've posted on their forum and await the outcome!

Rich 
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Zoe

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Re: DNS servers
« Reply #20 on: August 06, 2010, 12:42:17 PM »

Hi Golfer  :)


You definitely need to ask the Talk Talk forum Staff some questions  :police:

Quote
I'm on TT Essentials up to 8Mb with Anytime Calls boost (40Gb limit - I don't get anywhere near this per month!) and on checking my account I see that the free speed boost is ticked but greyed out?  If I ask for a change to 24Mb, I assume this will mean an increase in costs?  TBH, around 8Mb would suit me fine as I don't go in for gaming or d/ling movies etc.

There could be something wrong that they can easily put right   ;)

I've seen it happen before....
Someone should be getting UpTo 24mbps .. Stuck at Only getting UpTo 8mbps.

In Fact!
Something very similar happened to me about 12 months ago.
I was still on AOL Upto 8mbps back then.
But one day noticed that I was suddenly only getting... 2mbps - to - 3mbps
No AOL Forum  :(
But thankfully when I phoned AOL... Was lucky enough to be put through to Ireland.
Nice man in Ireland recognised straight away that there was something wrong.
He Said.... " Put Down The Phone " - "Wait 5 Minutes " - " Reboot Your Router "
Magic!  8)
Was straight back to a sync of 8mbps - & - Speed test of approx 6.50mbpps.


I'm Sure You're Entitled To UpTo 24mbps : http://broadband.talktalk.co.uk/products/broadband/?lpos=sitemap-products&lid=Broadband

Question...
Is your router ADSL2+ compatible?

If Not.... That could be what's holding you back  :-\

Zoe




Logged
Talk Talk - Faster Fibre: 38/10
Estimated Download Speed 39Mbps to 40Mbps.
Minimum Guaranteed Speed 35Mbps
Actual Sync Speed 31Mbps Down & 8Mbps Up
Modem/Router: Netgear D6400

Golfer

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Re: DNS servers
« Reply #21 on: August 06, 2010, 02:45:45 PM »

Hi Golfer  :)


You definitely need to ask the Talk Talk forum Staff some questions  :police:

Quote
I'm on TT Essentials up to 8Mb with Anytime Calls boost (40Gb limit - I don't get anywhere near this per month!) and on checking my account I see that the free speed boost is ticked but greyed out?  If I ask for a change to 24Mb, I assume this will mean an increase in costs?  TBH, around 8Mb would suit me fine as I don't go in for gaming or d/ling movies etc.

There could be something wrong that they can easily put right   ;)

I've seen it happen before....
Someone should be getting UpTo 24mbps .. Stuck at Only getting UpTo 8mbps.

In Fact!
Something very similar happened to me about 12 months ago.
I was still on AOL Upto 8mbps back then.
But one day noticed that I was suddenly only getting... 2mbps - to - 3mbps
No AOL Forum  :(
But thankfully when I phoned AOL... Was lucky enough to be put through to Ireland.
Nice man in Ireland recognised straight away that there was something wrong.
He Said.... " Put Down The Phone " - "Wait 5 Minutes " - " Reboot Your Router "
Magic!  8)
Was straight back to a sync of 8mbps - & - Speed test of approx 6.50mbpps.


I'm Sure You're Entitled To UpTo 24mbps : http://broadband.talktalk.co.uk/products/broadband/?lpos=sitemap-products&lid=Broadband

Question...
Is your router ADSL2+ compatible?

If Not.... That could be what's holding you back  :-\

Zoe






Hi again Zoe!  Thank you for the time you are giving to this, it's all a bit 'new age' to me but I'm learning!!! 

I just checked my router config (HUAWEI EchoLife HG520b, standard TT issue router) and it lists current mode as ADSL2 under 'ADSL mode'.  There is a drop-down box where other modes are listed including ADSL2+ and ADSL2/2+(Annex M) so I assume it is compatible .  Do I need to reconfig the setting at my end to ADSL2+ and then reboot the router - OR, do I have to get TT's OCE's to do it at their end?

As I stated in my original post, the router worked 'straight out of the box' with no input from me so I left it at that - as I suspect a lot of people do - not realising there is a lot more one can do to improve speeds etc.

Re your link to TT's b/band advert - I had missed this completely about the 'up to 24MB' on Essentials (has this changed recently?) so for sure I will be posting the question on their forum as soon as I have done typing this!  (With ref to Uncle UB, and thank you - I need to check with TT that my line is capable of supporting such speeds)

Watch this space!

Regards, Rich

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Zoe

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Re: DNS servers
« Reply #22 on: August 06, 2010, 04:44:14 PM »

Hi Golfer  :)


It could be that you're exchange isn't yet capable of delivering ADSL2+  :-\
OR
It could be that you're exchange is delivering you with ADSL2+ .. But your router is only set to ADSL2 ( Which would knock you back down )

Really think you need to ask the Talk Talk forum Staff to clarify what you should be getting.

However!
Quote
Do I need to reconfig the setting at my end to ADSL2+ and then reboot the router - OR, do I have to get TT's OCE's to do it at their end?

Yep! .. You can change it yourself!
You could give it a go... See what happens  ;)
If it makes no difference or you're not happy... You can always change it back again.

Quote
Re your link to TT's b/band advert - I had missed this completely about the 'up to 24MB' on Essentials (has this changed recently?) so for sure I will be posting the question on their forum as soon as I have done typing this!  (With ref to Uncle UB, and thank you - I need to check with TT that my line is capable of supporting such speeds)

Think at one time people had to pay for the Speed Boost ... Now It's Free!


Zoe
« Last Edit: August 06, 2010, 04:47:44 PM by Zoe »
Logged
Talk Talk - Faster Fibre: 38/10
Estimated Download Speed 39Mbps to 40Mbps.
Minimum Guaranteed Speed 35Mbps
Actual Sync Speed 31Mbps Down & 8Mbps Up
Modem/Router: Netgear D6400

Zoe

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Re: DNS servers
« Reply #23 on: August 06, 2010, 05:26:01 PM »

Hi Golfer    :)


Just in case you don't already know....

The Talk Talk Forum Staff ... Don't Work Weekends  :no:

They work from... Oldest Posts First!
So!
While waiting for a member of staff to reply to you...
Don't bump your thread or add to it as then you end up at the back of the queue again.
If you want to add more info or say something new... Edit Your Last Post!


Good Luck!  ;)


Zoe
Logged
Talk Talk - Faster Fibre: 38/10
Estimated Download Speed 39Mbps to 40Mbps.
Minimum Guaranteed Speed 35Mbps
Actual Sync Speed 31Mbps Down & 8Mbps Up
Modem/Router: Netgear D6400

Golfer

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Re: DNS servers
« Reply #24 on: August 06, 2010, 06:59:10 PM »

Hi Golfer    :)


Just in case you don't already know....

The Talk Talk Forum Staff ... Don't Work Weekends  :no:

They work from... Oldest Posts First!
So!
While waiting for a member of staff to reply to you...
Don't bump your thread or add to it as then you end up at the back of the queue again.
If you want to add more info or say something new... Edit Your Last Post!


Good Luck!  ;)


Zoe


You're a  star!  Will do!  (Did an exchange check too and it's ADSL2+ enabled).

(btw - would you be the Zoe that posts regularly on the 'other' site.................I think I recognise the style...!! ;))
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Zoe

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Re: DNS servers
« Reply #25 on: August 06, 2010, 07:21:17 PM »

Hi Golfer  :)

Quote
btw - would you be the Zoe that posts regularly on the 'other' site.

Probably!
I'm not quite sure which site you mean  :-\
As I'm a member of about 5 or 6 different forums.

Quote
I think I recognise the style...!!

Oh! - God!
Am I really that obvious?  :blush:


Zoe
Logged
Talk Talk - Faster Fibre: 38/10
Estimated Download Speed 39Mbps to 40Mbps.
Minimum Guaranteed Speed 35Mbps
Actual Sync Speed 31Mbps Down & 8Mbps Up
Modem/Router: Netgear D6400

jeffbb

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Re: DNS servers
« Reply #26 on: August 06, 2010, 10:58:53 PM »

Hi

As already stated with your attenuation you could expect to synch at around 5500Kbps ,BUT your Target SNR appears to be raised from the standard 6db. The reduction in synch rate can be as much as 1200Kbps per 3db above 6dbon your SNR margin.

quote (Did an exchange check too and it's ADSL2+ enabled).

That will give you some increase in synch rate  to about 6400Kbps as long as manage to negotiate the default 6db Target SNR.

Regards Jeff
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Golfer

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Re: DNS servers
« Reply #27 on: August 07, 2010, 04:04:48 PM »

Hi Golfer  :)

Quote
btw - would you be the Zoe that posts regularly on the 'other' site.

Probably!
I'm not quite sure which site you mean  :-\
As I'm a member of about 5 or 6 different forums.

The ComputerActive site?

Quote
I think I recognise the style...!!

Oh! - God!
Am I really that obvious?  :blush:

NO!  don't change a thing........................ I like you just the way you are!!!  -   :angel:


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If you can keep your head when all about you
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Golfer

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Re: DNS servers
« Reply #28 on: August 07, 2010, 04:09:49 PM »

Hi

As already stated with your attenuation you could expect to synch at around 5500Kbps ,BUT your Target SNR appears to be raised from the standard 6db. The reduction in synch rate can be as much as 1200Kbps per 3db above 6dbon your SNR margin.

quote (Did an exchange check too and it's ADSL2+ enabled).

That will give you some increase in synch rate  to about 6400Kbps as long as manage to negotiate the default 6db Target SNR.

Regards Jeff

Hi Jeff, thanks for the info!

I've posted on the TT forum and will await a reply from them.  I gather it takes a few days to be actioned but will post back here when I know what's what!

Rich
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Zoe

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Re: DNS servers
« Reply #29 on: August 07, 2010, 06:10:48 PM »


Thanks Golfer   :D

&
Good Luck With The Talk Talk Forum  ;)
I'm sure they will be able to help you.


Zoe
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Talk Talk - Faster Fibre: 38/10
Estimated Download Speed 39Mbps to 40Mbps.
Minimum Guaranteed Speed 35Mbps
Actual Sync Speed 31Mbps Down & 8Mbps Up
Modem/Router: Netgear D6400
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