Hi all,
A few weeks ago I renewed my subscription to McAfee,and everything is fine.I just wondered why I hadn't got the new 2010 interface.So I asked this question on the McAfee forums and was told it was because it was originally via Dell and they would be starting rolling out the upgrade very soon.
So just to check I emailed McAfee support and one of their support staff (Indian)called me and said he would help me do the update to the 2010 version.
He sent me a link and then after I clicked it on he remotely took over my pc.He then downloaded the McAfee removal tool,removed McAfee and then installed............the same 2009 version
This took about an hour from start to finish and he then said you will be getting the 2010 version in about a weeks time via Dell
I said what a waste of time that was and asked why he didn't check this before he contacted me.He said I am very sorry,your patience is appreciated.
PATIENCE !!! Once again Indian support at its very best
So I'm still using the 2009 version which is fine,but according to my friend who has just bought and installed the 2010 version it is a lot better