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[UncleUB]

O2 has finally released its home phone line rental today.

http://www.o2.co.uk/broadband/homephone

It must be bundled with and O2 broadband package.

[silversurfer44]

Pardon me for being a dim wit but O2 line rental charges are no different to BT's. You still need a BT line.
I can't see the advantage in changing, or am I missing something?

[HPsauce]

£12.50 for unlimited calls and line rental is surely cheaper than BT?

BT unlimited: £4.99 a month plus £11.54 line rental = £16.03
O2 Anytime: £12.50 per month Includes line rental

PS: Be are about to announce their own landline service.

[waltergmw]

Gentlefolk,

Has anybody yet researched if this is VOIP over their broadband unbundled service or is it a fully unbundled line and broadband service ?

Kind reagrds,

Walter

[UncleUB]

Don't forget some of the Bolt ons BT include for free are chargeable with O2..I get 1571 and caller display included in my BT evening and weekend plan...£11.54 a month(paperless billing)Downside is its a 12 month contract,but saying that I think O2's is a 12 month contract.
So if I add £2.75 to £9.50........£12.25 a month for the same features.(71p worse off)But if I have the anytime calls plan....BT...£11.54 +£4.99 =£16.53.
O2 line rental + anytime calls +caller display and 1571 = £15.25...a saving of £1.28

And free evening calls start at 6pm unlike BT's 7pm.

Bolt On
Description
Price (per month unless stated)
Hide My Number (141)
Dial 141 before calling to hide your number
£0
Always Hide My Number
Always hide your number when making calls
£0
Show My Number (1470)
Dial 1470 before calling to show your number
£0
Last Caller (1471)
Dial 1471 to find out who called you last. Press 3 to return the call
£0
Last Number Delete (1475)
Dial 1475 to delete the last number from your Last Caller (1471) list
£0
Voicemail (1571)
Stores missed calls when your line’s busy or there’s no answer
£1
Call Divert
Divert your calls to another number
£1.75
Call Barring
Bar a range of calls
£1.75
Caller Display
See the number of the person calling
£1.75
Call Return (1471)
In Last Caller (1471), press 3 to return the call
20p per go (doesn’t include the cost of the call)
Anonymous Call Block
Block calls from people who withhold their number
£1.75
Call Waiting
Beeps if someone calls you when you're already on a call
£1.75
Ring Back
Use your phone to automatically re-dial an engaged number for up to 45 minutes
£1.75
Ring Back
(once only)
Use your phone to automatically re-dial an engaged number for up to 45 minutes
20p per go (doesn’t include the cost of the call)
Alarm Call
Set your phone to ring whenever you want it to
£1.75
Alarm Call
(once only)
Set your phone to ring whenever you want it to
20p per go (doesn’t include the cost of the call)
Three Way Calling
Chat with two others on the same call
£1.75
Three Way Calling (once only)
Chat with two others on the same call
20p per go (doesn’t include the cost of the call)
Block Numbers
Block up to 10 numbers from contacting you
£1.75
Voicemail
(1571) Call Return
Return a call from within Voicemail by pressing '0'
20p per go (doesn’t include the cost of the call)
Text from home
Send and receive text messages with your home phone
10p per go
Speaking Clock
Listen to the time on your home phone
50p per go
O2 Home Phone Price List: Bolt Ons
Contents

[silversurfer44]

If I add to UncleUB's post that I have a mobile account with O2 so get a discount on the broadband + 200 free mins. per month (which I have never used yet) I see myself saving a tidy sum over a quarter. Although many people will not be in the same situation and therefore would make a small saving I don't see enough to make a good competition.
Before moving my broadband to O2 I did have the Total Broadband package with BT. It was only when I could not get sense from the customer support for rectifying a line fault. Which was rectified within a few days of me cancelling all but the line rental, at no extra cost to me because of the way the contracts changed.
I certainly won't be enticed to put all my eggs in one basket again without a very good reason to do so.

Sorry UncleUB for going off topic there. I will say thank you for raising the topic.

[UncleUB]

Sorry UncleUB for going off topic there. I will say thank you for raising the topic.

YW 

I was in a similar situation to you SS44,left BT BB and joined O2 last October.I was so fed up with BT's useless Indian support.I have an O2 simplicity sim so only pay £7.50 a month for BB.The UK based support is excellent when/if you need it
My line rental is with BT and I can't see much of a saving to entice me away.I am also registered with BT's prioritised fault service as I am disabled,which means any line fault get sorted very quickly.
I think if you have your line rental with a 3rd party it seems to take longer to get any faults fixed.
These are only my observations and everyone will have different ones.

[waltergmw]

@ Unc,

I think if you have your line rental with a 3rd party it seems to take longer to get any faults fixed.

I agree with your observation. A number of the operators with lower fees have not yet perfected the complex interface with BT Wholesale who deal with the Communications Providers (CP) and Openreach who deal with the physical lines. Furthermore BT O attempt to restrict their activities to the minimum which is why you have to have a strong determination to succeed. If you leave the line rental with BT their departmental interaction seems less encumbered and formalised than that with a different CP. You can also access BT's on-line help system, assuming you still have internet connection. This method seems to avoid much of the Indish problems. It is still vital that you differentiate between a phone line problem and a broadband one.

Kind regards,
Walter

[UncleUB]

Hi Walter,

I am speaking from first hand experience.Back in 2007 I had my line rental with Talk Talk.I developed a line fault and the length of time I spent on the phone to Talk Talk was unbelievable.I ended up going through their escalation team,till at the finish I moved back to BT

And believe me you soon tire of Thunderclap Newmans,Something in the air song being played while you are kept on hold.

[silversurfer44]

And believe me you soon tire of Thunderclap Newmans,Something in the air song being played while you are kept on hold.

Especially when you can't get it out of your head for the rest of the day.