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Author Topic: Microsoft Word Problem  (Read 6663 times)

Peter

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Re: Microsoft Word Problem
« Reply #15 on: January 12, 2010, 10:56:52 PM »

Sorry Oldfogy but I haven't a clue what happened, I wish I knew, it may help other users, I wasn't aware that these problems occur so often.

thanks again all.

Peter
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oldfogy

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Re: Microsoft Word Problem
« Reply #16 on: January 12, 2010, 11:54:56 PM »

To be honest that's probably what I thought your reply would be because I have come across the problem several times, but then for no specific reason it just seems to do what you want it to do.
"It seems to be something with looking in the template folder whilst Word is open, but then again that could be a coincidence also.


Just  as a matter of interest, because I mainly use Word for typing letters, I have my normal.dot file set up with my letter-head and signature.
Because it's not very often that it's not required, then it's no big problem on those odd occasions just to delete the text and replace it as necessary.

Good luck.
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UncleUB

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Re: Microsoft Word Problem
« Reply #17 on: January 13, 2010, 05:57:07 AM »

I love a happy ending.   :thumbs:
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Peter

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Re: Microsoft Word Problem
« Reply #18 on: January 13, 2010, 10:45:33 AM »

Setting up a tem[late with my letter head is something I have been meaning to do also, but never get aroun d to it.  :no: Maybe now is the time to it.
Peter
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oldfogy

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Re: Microsoft Word Problem
« Reply #19 on: January 13, 2010, 10:55:51 AM »

Just select "Open" then use the drop-down box to select the *.dot setting, then open the "normal.dot" file.
Once you have made any changes, select "Save" then close.

Or you could also just create a "New Template" for your letterhead.
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ChristopherHill

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Re: Microsoft Word Problem
« Reply #20 on: September 09, 2010, 08:55:29 AM »

First of all select your system to "Show Hidden files etc"

1. Open Word.
2. Close the open ducument (not word itself)
3. Select Open, then you will have to navigate to the file called "Normal.dot" which in my case is located here:-

C:\Documents and Settings\oldfogy\Application Data\Microsoft\Templates

When you select and open this file if it is not blank then simply remove any text from within it, then press "SAVE"
Now close Word.

Re-open word as you normally would and you should now just have a blank sheet in front
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