Hi
I have a file in my download folder "ashampoo_burning9_se.exe "Its the set up file for burning studio9 . This was originally downloaded from Ashampoo site . I used it to install burning studio9 .I used that for a few days then I had error message. that "ash_spti"was not available.
Eventually I decided to uninstall ashampoo 9 and try to download again. The uninstall did not complete was left with the Ashampoo9 folder and the
"ash_spti" file . Tried to delete, couldn't . So when I downloaded the new Ashampoo9 I created a new Folder . That has worked perfectly.
I then managed eventually to delete the original Ashampoo9 folder with the offending "ash_spti" . I managed to take ownership .Originally there was no owner . "Unable to display current owner." managed to change it to myself. Then deleted OK
Now the problem I have that the original setup file "ashampoo_burning9_se.exe " will NOT delete . I have the same problem with ownership
"Unable to display current owner." this time
I cannot take ownwership of it .
I have used Check disc (incase it was corrupted ) didnt do anything
If I try to do anything with it. I cannot move it ,delete it,rename it
I am logged on as administrator .
when I use Avira to scan it I get
The scan has been done completely.
0 Scanned directories
2 Files were scanned
0 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
0 Files were moved to quarantine
0 Files were renamed
1 Files cannot be scanned
1 Files not concerned
0 Archives were scanned
1 Warnings
0 Notes
I have been on the internet and have found other people with same problem with different files . Unfortunately no actual successful outcomes.
Regards Jeff