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Author Topic: Wonderful Customer Service(NOT)  (Read 5806 times)

roseway

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Re: Wonderful Customer Service(NOT)
« Reply #15 on: December 31, 2009, 02:38:24 PM »

Make sure you don't still get charged by Currys "by accident".
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  Eric

UncleUB

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Re: Wonderful Customer Service(NOT)
« Reply #16 on: December 31, 2009, 02:56:21 PM »

Make sure you don't still get charged by Currys "by accident".

Will do Eric  ;) :)

Quote
DSG Group - rogues vagabonds and pathetic - I agree.

Colin,Pixmania are part of the DSG group,there is plenty of bad comments about them scattered over the internet.

http://forum.pricerunner.co.uk/index.php?showtopic=4742

http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=215258&forumid=2&sr=41

http://www.thewwwsite.com/pixmania.htm

Just recived this email..... :no:

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Cancellation Notice

Dear Mrs xxxxxxxxx

Thank you for your recent order xxxxxxxxxx with Currys.

Unfortunately, we have been unable to process your order as one or more of
the products you have ordered is now out of stock.

Its showing as cancelled on their website,yet it is still being delivered today...... :no:
« Last Edit: December 31, 2009, 03:08:00 PM by UncleUB »
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silversurfer44

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Re: Wonderful Customer Service(NOT)
« Reply #17 on: December 31, 2009, 03:10:58 PM »

Left hand & Right Hand seems to spring to mind. It seems very typical of these large organizations now though. I hope you don't finish up with two items now.
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Colin II : It's no good being a pessimist, it wouldn't work anyway.

UncleUB

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Re: Wonderful Customer Service(NOT)
« Reply #18 on: December 31, 2009, 03:13:26 PM »

Left hand & Right Hand seems to spring to mind. It seems very typical of these large organizations now though. I hope you don't finish up with two items now.

Well if 2 turn up I know which one will be coming through the front door. ;D
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scottiesmum

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Re: Wonderful Customer Service(NOT)
« Reply #19 on: December 31, 2009, 04:14:38 PM »

What a kerfuffle for you  Unc   ::)    they really don't deserve custom do they !    Pleased you have managed to find one  ..... :)
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jid

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Re: Wonderful Customer Service(NOT)
« Reply #20 on: December 31, 2009, 06:17:32 PM »

We always used Comet for any appliances and always buy from their website.

Have never had any problems and their prices and delivery isn't that bad either  ;)
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stevie

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Re: Wonderful Customer Service(NOT)
« Reply #21 on: December 31, 2009, 08:31:16 PM »

We`ve used Currys ONCE, & they did deliver, was a couple of years ago (7 yrs IIRC).

We wanted a few bits, all white goods...

The Mrs`s was paying in cash...

Went to a sales `Erbert.....Sat down took details & said "That`ll be be £xxx (can`t remember)....Mrs`s says " thats not how much its £xxx"..."How`d you get that figure?"....... "Well theres the cost & £xxx Delivery for 3 items.." .....The Mrs`s says, you think I`m giving you £700 in cash & your going to charge me delivery, you can shove it".....Salesman panics & says " Let me talk to a supervisor"..... Free delivery 2 days later... :)

Another Currys event (well more than once), always the same for anything that is Cheap, IE not the most expensive, normally washing M/Cs or fridges/freezers...We don`t have that Model in stock....Now I know they have a warehouse not too far away.....caught them out a couple of times....You can collect from the warehouse... :)

DSG isn`t my favourite store/s, but they do have a few odd offers that aren`t too bad...

Comets are better...

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