With the winds and rain last week my phone started getting very noisy and my DSL (internet) kept dropping out ( Same fault I have had three / four times before ).
So on Thursday night 00.30 I put details on the BT fault section on there web site, within a short time I could tell they where testing the line with the bell tinkling.
On Friday at 14.30 a BT engineer phoned to say he was on his way, I told him all I knew about the fault and that I suspect it was in the manhole near my drive on the lane.
He said after doing tests at the exchange he found a faulty surge suppressor but there was still something else, so he took my advice and looked in the manhole and my phone line comes under my drive to this manhole where he found it had been joined on to a short length of cable which was under water
and then that went in to a cable junction on to the cable that comes from the exchange.
He removed about 20 meters of spare cable the joint and short cable and connected my line strait into the junction with the exchange cable.
Just in-case they try to charge me, I picked up the piece of jointed cable which the water had got under the 'heat shrink'
Fault fixed within a very short time.
and I'm getting a better internet connection.
