Appreciate what you're saying, line condition is a factor and i was convinced that the problem lay there, so how come 2 days later my speed increase with sky was so dramatic, too much to be co-incidental with any maintainance i think. Yes my speeds were p2p related and both plusnet and sky were the p2p speeds. My speed on sky is the same for both p2p and every other use, my speed on plusnet for other than p2p was 3 meg dl daytime, 1 meg evening after 5pm, ul was 30 k day and 20 k evening, ever tried to upload 4 websites at 20 k? Not funny combined with endless drop-outs. Plusnet claimed to not be capping p2p use, i don't believe them now and find many of their statements to be ambiguous to say the least!! Why pay £21.99 for that when sky costs £10.00 and no bandwith penalty. I am 1,200 mtrs from the exchange and sky reported the line to be in very good condition, and proceeded to prove it! Plusnet had me make 15 calls to BT to complain and investigate, every time BT said there was no problem, obviously there wasn't. Dan Elwells speed test reported possible speeds of 7 meg dl and 55 k ul, plusnet refused to aknowledge this report, there is a lot of money to be saved by capping your users and blaming it on their phone line. Good luck to the plusnet users who are satisfied. If sky fall below the line capability that they advise you of, in writing, the contract is void by their own admission, i checked first, and i am on a 12month contract. best wishes to all.