revived this thread to say Thank you to all and show the very happy outcome
REIN mysteriously disappeared as line was changed to new ISP.....then I heard more noise on my phone line..
that took a lot of sorting out and BT told me that yes their testing did show a voice problem.Yes well I could hear it, the echo of others on the line...a steady deterioration
Good news followed after a very kindly BT linesman spent 5 whole hours last Saturday sorting out my line, he found a battery error something to do with water in a joint. now hopefully repaired, changed to a Zyxel router as well pre-configured by the ISP to suit their system and hey presto. the following are my stats now, speedchecker run at 3.47 pm today..
noise margin upstream: 18 db
output power downstream: 20 db
attenuation upstream: 31 db
noise margin downstream: 6 db
output power upstream: 12 db
attenuation downstream: 58 db
Download speedachieved during the test was - 3484 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4896 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps