Please accept our sincere apologies for the disruption today which began at 9:30am. The server is now running normally with no data loss. Total downtime was approximately six hours.
Earlier this morning we detected suspicious activity under a user's account, and as a precaution immediately took the server offline to investigate. We took a copy of the server’s file system so that there could be no data loss. We take security very seriously, and did not want to underestimate any potential risk.
Our investigations found that software running on one user's account had been accessed by a third party and used to upload malicious files to the server. These files have now been removed and the server brought back online.
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Please note that its note that when they say users account, its not related to users on this site.
A server will host many (100's) of different websites and it would appear it was one of those other sites that got breached due to them using unpatched/old software.
This site was unaffected, but as a precaution they took the whole server offline, just to make sure that no other sites could be/were infected.
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Ive just also got off the phone to them as some of you may have earlier seen an error notification when trying to access the forum
Parse error: syntax error, unexpected T_ELSE in forum/Sources/Subs.php This was a result that the server was previously running php4 & php5 and it has now been modified to only use php5.
This change was scheduled to happen tonight as part of
this work but as a result of todays breach it was brought forward slightly whilst they were working on the server.