>> Just been reading through this... <sarcasm>I think its nice when people come back to acknowledge the help they got</sarcasm>
Well just to update the thread - I used a contact address that I had and I wouldnt normally have used, but I felt this case perhaps needed it.
- I'd already spent a fair bit of time and effort trying to help.
There was also stuff that went on in the background...
basically the gist is that the fact that BT first line support werent aware of such a thing, this matter would be addressed and taken further internally.
As regards the problem here , my contact was put in direct communication with the OP, and I'm led to believe that this matter has now been resolved and the OP is (or was syncing) at full speed soon after.
