Kitz you will love this one!
It turns out in NZ we have interleaving depth of 12dB and that router firmware hadn't been configured this way, and this was what was causing this synch rate issue.
To fix, I sent through heaps of detail through to Huawei and they have re-written the firmware and that works sweet.
The other way to fix it is to remove interleaving which is fine as long as the line is OK. What interleaving depth is used in UK?
There is a large formula which you can use to calc the synch rate based on interleaving depth, but I didn't follow it that well.
I have done a bit of research and this also impacts Mako routers (not sure if they are sold in UK) with a similar synch rate, and the Dlink 502T synchs at 7547kbps also with most of their firmware versions.
I have noticed several other synch rates that seem fairly common so I will continue to try to work out if they correlate to a particular brand. I understand that without DLM in NZ there are about 10% of the modems have synch rates close to the 7Mbps mark but with (much) higher attainable..
Cheers,
Adslgeek.