Sent: 07 September 2009 10:31
To: Support
Subject: BT speedtest site changes
Hi,
Not sure if everyone is aware or not but BT have made a couple of changes to their speedtest site :-
http://www.speedtester.bt.com Now on the front page it asks for telephone number and service ID.
This has a question mark next to it
? which shows the following text:-
This is another identifier like telephone number that uniquely identifies your broadband service.
You need to call your ISP to get this service ID.What the customer does is pick up the phone and call us asking for their service ID as they fail to read is the next part
THIS IS OPTIONAL check FAQ section for more detailsThe next page asks for username and domain, again the domain name is not a mandatory field.
Just a heads up in case you get asked for a customer’s service ID or domain name.
Cheers