Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: 1 ... 3 4 [5] 6 7 8

Author Topic: O2(I've done it)  (Read 20237 times)

tuftedduck

  • Senior Kitizen
  • ******
  • Posts: 29658
  • Router Luvvin Duck
Re: O2(I've done it)
« Reply #60 on: August 29, 2009, 11:10:17 AM »

>>>Don't rest on your laurels though,I haven't done with you yet.........<<<

 :swoon: :scare: :silly:
Logged

UncleUB

  • Helpful
  • Senior Kitizen
  • *
  • Posts: 29542
Re: O2(I've done it)
« Reply #61 on: August 29, 2009, 11:16:30 AM »

>>>Don't rest on your laurels though,I haven't done with you yet.........<<<

 :swoon: :scare: :silly:

Wait till migration day..........You will see the 'Wuss' in all his glory  :D
Logged

scottiesmum

  • Guest
Re: O2(I've done it)
« Reply #62 on: August 29, 2009, 01:39:47 PM »

Wait till migration day..........You will see the 'Wuss' in all his glory   :D

I've been no help at all with your query Unc, but I'm with you in 'spirit'      :drunk:  ........  Aunty Wuss    :lol:
Logged

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32547
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: O2(I've done it)
« Reply #63 on: August 29, 2009, 01:41:06 PM »

 :lol:
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

tuftedduck

  • Senior Kitizen
  • ******
  • Posts: 29658
  • Router Luvvin Duck
Re: O2(I've done it)
« Reply #64 on: August 29, 2009, 02:08:56 PM »

 :lol:
Logged

UncleUB

  • Helpful
  • Senior Kitizen
  • *
  • Posts: 29542
Re: O2(I've done it)
« Reply #65 on: September 10, 2009, 11:29:21 AM »

I have just requested my Mac code from BT.

I was given it over the phone straight away..........is that normal.

I did also request it to be sent to my address in case there's any comeback,but this has not been done as yet.Do I really need it in writing or will over the phone suffice.

As I am going away on Sunday till the 20th,when would be the best date to submit it to O2.(BT contract expires 1st Oct)
Logged

roseway

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 39660
  • Penguins CAN fly
    • DSLstats
Re: O2(I've done it)
« Reply #66 on: September 10, 2009, 11:50:09 AM »

I guess that, so long as you copied the number down accurately, there won't be a problem. The format is:

L, followed by 10 alphanumeric characters, /, followed by 5 alphanumeric characters

e.g. LABCDE12345/FG67H
Logged
  Eric

UncleUB

  • Helpful
  • Senior Kitizen
  • *
  • Posts: 29542
Re: O2(I've done it)
« Reply #67 on: September 10, 2009, 12:45:46 PM »

@ Eric,

Do I have to imput the  / when giving the code.

The code I have been given does start with 'L' and then has the correct alphanumeric characters in your post.
Logged

tuftedduck

  • Senior Kitizen
  • ******
  • Posts: 29658
  • Router Luvvin Duck
Re: O2(I've done it)
« Reply #68 on: September 10, 2009, 01:48:15 PM »

>>>Do I have to imput the  / when giving the code<<<

Yes.

If it were me, I would be inclined to contact BT again and request that code by e-mail. Not only would that give you a confirmation, it would give you something to copy and paste into the O2 application/sign up form and that without potential error.

I think I would also speak to O2 today, explain the time scale and your holiday dates and take their advices......they may be willing to accept the MAC today but agree a migration date between the 20th and the end of the month and not immediately  :)
Logged

UncleUB

  • Helpful
  • Senior Kitizen
  • *
  • Posts: 29542
Re: O2(I've done it)
« Reply #69 on: September 10, 2009, 02:04:32 PM »

I have just telephoned BT again and was told that even though the code was given to me over the phone it can take up to 5 days to receive email confirmation.
I was told that if I enter the incorrect code with my new ISP,they will be able to tell that its been inputted incorrectly.

I did also phone O2 and explained that I will give them the mac code on my return from holiday.I decided against giving it them before as more than likely they would send the router out while I was away even though I would instruct them not to do so.
Logged

tuftedduck

  • Senior Kitizen
  • ******
  • Posts: 29658
  • Router Luvvin Duck
Re: O2(I've done it)
« Reply #70 on: September 10, 2009, 02:17:52 PM »

Well done, unkyUb....you have all well in hand.... :thumbs:

You can off into the blue yonder with peace of mind now.... :)
Logged

UncleUB

  • Helpful
  • Senior Kitizen
  • *
  • Posts: 29542
Re: O2(I've done it)
« Reply #71 on: September 10, 2009, 02:19:26 PM »

Well done, unkyUb....you have all well in hand.... :thumbs:

You can off into the blue yonder with peace of mind now.... :)

Yes,and with all your excellent camera guides printed out......... :clap2:  :)
Logged

roseway

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 39660
  • Penguins CAN fly
    • DSLstats
Re: O2(I've done it)
« Reply #72 on: September 10, 2009, 02:21:56 PM »

 :thumbs:
Logged
  Eric

tuftedduck

  • Senior Kitizen
  • ******
  • Posts: 29658
  • Router Luvvin Duck
Re: O2(I've done it)
« Reply #73 on: September 10, 2009, 02:26:32 PM »

>>>I have just telephoned BT again and was told that even though the code was given to me over the phone it can take up to 5 days to receive email confirmation<<<

Unbelievable, isn't it ? Do these people really think that they are offering good customer service. ?
Logged

UncleUB

  • Helpful
  • Senior Kitizen
  • *
  • Posts: 29542
Re: O2(I've done it)
« Reply #74 on: September 10, 2009, 02:48:28 PM »

>>>I have just telephoned BT again and was told that even though the code was given to me over the phone it can take up to 5 days to receive email confirmation<<<

Unbelievable, isn't it ? Do these people really think that they are offering good customer service. ?

When asked the reason I was leaving,I said I just could not understand the BT Indian support.'Oh I see' was the reply.Apart from that have you been happy with BT I was asked..........

Delirious was my reply.
Logged
Pages: 1 ... 3 4 [5] 6 7 8