They replied to my ticket after some tests were carried out and say they can see a loss in my connection.
I'm assuming a loss in connection is different to a loss of signal/Resync? I can start a download it it wont fail or ever drop to 0kb/s it just takes all year
Also, here are my router stats, as you can see, it lists the modulation mode as ADSL2 and not ADSL2+ (both my routers do this).
Status: ShowtimeRetrain Reason: 8000
Channel: FAST, Upstream rate = 824 Kbps, Downstream rate = 4419 Kbps
Link Power State: L0
Mode: ADSL2
Channel: Fast
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 11.4 5.2
Attn(dB): 45.5 28.9
Pwr(dBm): 0.0 12.9
Max(Kbps): 4876 816
Rate (Kbps): 4419 824
G.dmt framing
K: 139(0) 13
R: 6 16
S: 1 8
D: 64 8
ADSL2 framing
MSGc: 59 10
B: 138 12
M: 1 8
T: 1 9
R: 6 16
S: 0.9991 4.0000
L: 1161 240
D: 64 8
Counters
SF: 4044121 3647863
SFErr: 6 0
RS: 262867916 1237030
RSCorr: 3744 0
RSUnCorr: 11 0
HEC: 4 0
OCD: 0 0
LCD: 0 0
Total Cells: 684451103 343236
Data Cells: 2408514 1976
Drop Cells: 0
Bit Errors: 0 0
ES: 3 0
SES: 0 0
UAS: 47 0
AS: 65662
INP: 1.32 2.13
PER: 16.23 18.00
delay: 15.98 8.00
OR: 32.02 7.11
Bitswap: 13430 4
Total time = 18 hours 15 min 28 sec
SF = 4044121
CRC = 6
LOS = 0
LOF = 0
ES = 3
Latest 1 day time = 18 hours 15 min 28 sec
SF = 4044121
CRC = 6
LOS = 0
LOF = 0
ES = 3
Latest 15 minutes time = 28 sec
SF = 1729
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 55476
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 55413
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 55413
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 55414
CRC = 0
LOS = 0
LOF = 0
ES = 0
Showtime Drop Reason: 8000
Last Retrain Reason: 8000