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[kitz]

From my mailbox on behalf of a Virgin Cable User

I would like to give some feedback about may broadband.
Virgin Media Cable 10Mbit after upgrade from 2Mbit recently(free offer)

On site: http://allyours.virginmedia.com/html/internet/traffic.html
Virgin writes about trafic management.
I download enough to be throtled on 2M and now on 10M.
My situation:
On 2M I was throttled to 115kb/s down and ~13kb/s up.(As I should be)
On 10M I am throttled to 115kb/s down as well instead of ~300kb/s. My upload is NOT throttled by the rule but during evening trafic in Virgin "cables" is so high that I got lower speeds then stable 11kb/s.

Throotling works in my opinion more like putting me to LOWER speeds stright even if I not exced the limit yet. It's based on fact that I am heavy user regulary so I am throotled in restricted time anyway.

Second posibility is fact that Virgin squize nowadays more people in the same bandwitch and I receive less then 15% /down/ and less then 20% /up/ of what I should.

Conclusion: Reciving free upgrade from 2M to 10M makes your service much worse in peak hours then it was At night I can get only 6Mbit down.

[oldfogy]

One of the possible problems here is that the throttling may be taken from the Virgin media M 10MB package which may well give a speed "up-to 10MB" and not the 10MB L package which has a different throttling limit.

Another small possibility is, at one time I was told that the throttle limit actually "combines" our upload and download activity, so if your (M package) so as soon as your "combined upload and download has reached it's limit you get throttled.
(Although I have deliberately tested this theory on several occasions and it does not seem to be true)

See the following table for UL/DL limits.
http://allyours.virginmedia.com/html/internet/traffic.html