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Author Topic: how to find if interleaving is active on my line  (Read 19687 times)

dpd

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Re: how to find if interleaving is active on my line
« Reply #30 on: July 08, 2009, 10:37:18 AM »

ok, i rebooted and retested my router this morning. as i suspected there was no change whatsoever. here is what i got:

C:\Users\david>ping bbc.co.uk -t

Pinging bbc.co.uk [212.58.254.252] with 32 bytes of data:
Reply from 212.58.254.252: bytes=32 time=66ms TTL=246
Reply from 212.58.254.252: bytes=32 time=63ms TTL=246
Reply from 212.58.254.252: bytes=32 time=68ms TTL=246
Reply from 212.58.254.252: bytes=32 time=66ms TTL=246
Request timed out.
Reply from 212.58.254.252: bytes=32 time=67ms TTL=246
Reply from 212.58.254.252: bytes=32 time=63ms TTL=246
Reply from 212.58.254.252: bytes=32 time=66ms TTL=246
Reply from 212.58.254.252: bytes=32 time=60ms TTL=246
Reply from 212.58.254.252: bytes=32 time=68ms TTL=246
Reply from 212.58.254.252: bytes=32 time=61ms TTL=246
Reply from 212.58.254.252: bytes=32 time=64ms TTL=246
Reply from 212.58.254.252: bytes=32 time=67ms TTL=246
Reply from 212.58.254.252: bytes=32 time=68ms TTL=246
Reply from 212.58.254.252: bytes=32 time=66ms TTL=246
Reply from 212.58.254.252: bytes=32 time=63ms TTL=246
Reply from 212.58.254.252: bytes=32 time=65ms TTL=246
Reply from 212.58.254.252: bytes=32 time=65ms TTL=246
Reply from 212.58.254.252: bytes=32 time=65ms TTL=246
Reply from 212.58.254.252: bytes=32 time=64ms TTL=246
Reply from 212.58.254.252: bytes=32 time=65ms TTL=246
Reply from 212.58.254.252: bytes=32 time=58ms TTL=246
Reply from 212.58.254.252: bytes=32 time=67ms TTL=246
Reply from 212.58.254.252: bytes=32 time=58ms TTL=246
Reply from 212.58.254.252: bytes=32 time=63ms TTL=246

i find it quite strange that i get these ping times during the hours of 9-5 but come peak hours i get a steady 40ms. of course still twice what it should be. just puzzled as to why i get these starnge results as my isp have no traffic shaping at all. i think im the first ever customer to have a problem with this isp. they have very impressive ratings but suppose its round 2 with bt.
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kitz

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Re: how to find if interleaving is active on my line
« Reply #31 on: July 10, 2009, 10:25:59 AM »

TBH I was a bit surprised that because your problem is latency that a change of linecard could fix the problem.

Surprised because...
1) Linecard problems usually materialise as slow speeds/disconnects etc not latency.
2) The BTw dslams perform low level QoS and even if the exchange is experiencing contention latency should not factor into it.  In 6+ years Ive never seen exchange equipment actually be the culprit of high latency**

However I was hopeful that a change of linecard could have the effect of resetting your circuit and therefore the ATM routing.  But if its a problem that only occurs at certain times of the day.. then its unlikely to be an ATM cloud routing problem anyhow:/

The really weird thing is that its worse during the day.. youd normally expect higher latency in the evenings if it was congestion related.

I have tried several times to do a tracert to you to see if I could spot anything from this side, but youre on a dynamic IP and either your router is unpingable or you are off-line.







**There were some older Cisco DSLAMs installed prior to 2003 which are unable to perform QoS correctly.  Its highly unlikely you are on one of these if your exchange went live after 2003..  and anyhow afaik most BTw maxdsl lines should now be on Marconi MSANs or Fujitsu GeoStreams.  I believe BT have replaced all their Cisco dslams for IPStream users.
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dpd

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Re: how to find if interleaving is active on my line
« Reply #32 on: July 10, 2009, 06:25:53 PM »


I have tried several times to do a tracert to you to see if I could spot anything from this side, but youre on a dynamic IP and either your router is unpingable or you are off-line.


hi kitz and thanks for the response. if there is anything i need to do to make me pingable i would be more than happy to do so as i appreciate any help or advice i can get. i have been to work all day but im online now. jus let me know what i need to do. regards david

***actually just found an option on the router which makes me pingable which was previously turned off so i have turned this option on***
« Last Edit: July 10, 2009, 06:28:13 PM by dpd »
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kitz

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Re: how to find if interleaving is active on my line
« Reply #33 on: July 10, 2009, 07:33:22 PM »

Cant see anything from this end.. all its shown up is that the problem is somewhere between you and your ISP.

Im up in the Northwest and its taken me 14ms to get down to London..  where it bounces around for a while.. then takes a further 35-40ms to get from your ISP to you

Quote
Tracing route to dslxxx.xxx.xxx.xxxin-addr.fast.co.uk [xxx.xxx.xxx.xxx]
over a maximum of 30 hops:

  1    15 ms    99 ms    99 ms  Router [192.168.1.254]
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4    13 ms    14 ms    14 ms  79.141.38.121.available.above.net [79.141.38.121]
  5    14 ms    14 ms    13 ms  195.66.224.185
  6    14 ms    14 ms    14 ms  te3-1.mpd01.lon01.atlas.cogentco.com [130.117.3.225]
  7    20 ms    19 ms    19 ms  149.6.3.6
  8    19 ms    19 ms    19 ms  cp4.as8401.net [195.82.97.233]
  9    60 ms    55 ms    55 ms  dslxxx.xxx.xxx.xxx.in-addr.fast.co.uk [xxx.xxx.xxx.xxx]

I cant recall if Ive asked you this before...  but can you attempt to log in to the bt_test login site?

Change the login on your router (remember to make a note of your previous ISP login) using bt_test@startup_domain

This allows you to access the BTw network only.  Once logged on, and see if can you perform a tracert to any of these
217.32.105.42 or
217.35.209.142 or
194.74.80.16 or
193.113.211.125 or
213.121.156.38

I'm hoping that one of those will respond and will give you something showing the ATM part of the network.
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kitz

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Re: how to find if interleaving is active on my line
« Reply #34 on: July 10, 2009, 07:35:50 PM »

PS..  the timing so looks like part of it at least could be interleaving.
I know youve already checked your router and you saw FAST there..   but some routers show both FAST and Interleaved.

Would you paste the relevant bits of the results just so we can just double check for you.

# adslctl info --stats

TIA
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kitz

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Re: how to find if interleaving is active on my line
« Reply #35 on: July 10, 2009, 07:51:07 PM »

Sorry I'm having a field day with suggestions... just thought it may also be worth checking to see if you can also perform tracerts using another special login.

Each ISP has to provide BTWholesale with a test login address which terminates on their BTw Central pipes.
Im not sure what this will be for fast...  but if you check the login that you normally use in your router and replace your username with bt_test_user@ then you may be able to access it.

For example if your username router login is
Code: [Select]
user@fast.co.uk then use bt_test_user@fast.co.uk
user@fast.net then use bt_test_user@fast.net

If none of these work... your ISP should be able to provide you with the correct details of their LTS login.
As mentioned all IPStream ISPs have to have one of these special addresses which can be used for test purposes.
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dpd

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Re: how to find if interleaving is active on my line
« Reply #36 on: July 10, 2009, 08:52:56 PM »

hi kitz. just tried what you said. the first two i.p's said destination net unreachable. the next two gave this result :

C:\Users\david>tracert 194.74.80.16

Tracing route to 194.74.80.16 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.0.1
  2    24 ms    24 ms    24 ms  217.32.78.142
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

the last was also destination net unreachable. hope this helps you to see what maybe causing the problem.
regards david
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dpd

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Re: how to find if interleaving is active on my line
« Reply #37 on: July 10, 2009, 08:54:12 PM »

and just your next two posts so will do them both now and post back immediately
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dpd

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Re: how to find if interleaving is active on my line
« Reply #38 on: July 10, 2009, 09:03:15 PM »

here is the interleaving status info:

# adslctl info --stats
adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 0
Channel: FAST, Upstream rate = 448 Kbps, Downstream rate = 8128 Kbps
Link Power State: L0
Mode:                   G.DMT
Channel:                Fast
Trellis:                ON
Line Status:            No Defect
Training Status:        Showtime

hope it helps:)
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dpd

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Re: how to find if interleaving is active on my line
« Reply #39 on: July 10, 2009, 09:14:14 PM »

hi again. your last suggestion let me login as bt_test_user@fast but i tried all the addresses again but they all said request timed out on all hops apart from the 1st.

you have anymore ideas?

regards david
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kitz

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Re: how to find if interleaving is active on my line
« Reply #40 on: July 11, 2009, 06:56:16 PM »

>> 24 ms    24 ms    24 ms  217.32.78.142

Result of sorts because that gives us a lil bit of info. *
The rdns for 217.32.78.142 resolves to esr3.edinburgh5.broadband.bt.net which is a BT RAS.  


Where in the UK are you?
If you are on an Edinburgh RAS - a further 16ms down to London to the BBC (making 40ms in total) could be about right.

------


*The reason I asked you to log in to that site then perform a trace..  is that when logged into the bt_testdomain is that it puts you directly on BTs part of the network, bypassing the ISP network and their L2TP tunnel which would normally hide  the BTw routing. This method is one of those used to find out which RAS you are connected via.
« Last Edit: July 12, 2009, 01:20:04 PM by kitz »
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dpd

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Re: how to find if interleaving is active on my line
« Reply #41 on: July 12, 2009, 09:53:39 AM »

hi there. i live in the north-east of england. so basically whats happening is that im routing up to edingburgh then back down london. although it would explain why i have high ping times my connection hasnt always been like this. it has changed around 10 weeks ago. before that everything was fine and i would get no problems with ping times. why would bt change my situation.
« Last Edit: July 12, 2009, 10:13:29 AM by dpd »
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kitz

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Re: how to find if interleaving is active on my line
« Reply #42 on: July 12, 2009, 12:51:45 PM »

--- Warning kitz is about to commence one of her blurb type posts that could be techy and make good bedtime reading ----


>> i live in the north-east of england. so basically whats happening is that im routing up to edingburgh then back down london

It certainly would appear so.

>> it has changed around 10 weeks ago.

BT on occasion do 'reRAS' some dslams.  Ive had it happen to me several times between kingston,london and manchester.
An important point to note is that the first hidden hop to the RAS on the ATM part of the network will always take longer than the bit when on the Colossus part of the network.
Eg with my own line it would be typical to see say 12ms to get to the RAS at Mancester which comparatively isnt that far.. yet it would only take a further 6ms from manchester to london on the Colossus IP network, which is the 'backbone of the UK'.



Something else to point out which may give you some hope..  but in the past I myself have experienced some weird ATM routing several times.  It may help if I explain what the ATM cloud is taken from my page how adsl works - ATM cloud

Quote
BT's ATM network between various points, which can take many different paths/routes.
It carries traffic in pure ATM form and is called the Multi-Service intranet Platform (MSiP). Since it is impossible to know exactly which route traffic will traverse, an ATM network is depicted as a cloud.

BT's ATM network was originally built in the 1990's to handle traffic for business customers who required such services as intranets on leased lines. Today it also carries IP packets as an ATM stream for internet customers to and from the Colossus backbone.

The important point being that traffic on the ATM part of the network can take many different routes and its like one big network mesh with routers and switches going all over the UK.  What I have experienced is traversing down to london purely on the ATM network...  and a couple of times being routed what appeared to be something like all the way down south and back up again north before joining the Colossus network.  ???

The very first time this happened was many years ago and it had the effect of doubling my latency from around 17-18ms to something in the very high 30's.  I was at the time able to pinpoint it down to the ATM network and my ISP took it up with BTw who would do nothing about it since there is no SLA for latency.  Ian Wild even took it up further with some bod higher in BT who just basically said sorry nothing can do about ATM routing.
Now comes the good news..  after about 2 or 3 months.. one day it just vanished completely out of the blue all by itself and I was back to around 17ms to the beeb.

However.. over the past 6 years it has happened about 4 times in total with various degrees of increased latency and each time it did eventually clear.  Ive also seen mention on other forums of it cropping up occasionally - then vanish a more or so later.

 I still have the tracert of the last times it happened which wasnt admittedly wasnt as bad, but it still turned a 17ms ping to the beeb into a 28ms ping.
I kept this particular trace because it shows a nice example of part of the BTw that is normally well hidden away, but it may be interesting for someone who is interested in the BTw network, just to see what goes on all the time but is normally hidden away because of LT2P tunnelling.

Quote
  1     1 ms     1 ms     1 ms  192.168.7.100 < --- my router
L2TP tunnel would normally start here.
  2    22 ms    23 ms    23 ms  217.47.204.58  <--------- culprit routing before here @ RAS ERX3.Manchester2
  3    22 ms    22 ms    22 ms  217.47.204.161 bouncing around various manchester switches
  4    22 ms    22 ms    23 ms  217.41.173.9      "            "         "
  5    22 ms    21 ms    22 ms  217.41.173.74    "            "         "
  6    22 ms    22 ms    22 ms  212.140.206.42  "            "         "
  7    21 ms    22 ms    22 ms  217.47.158.42    "            "         "
  8    22 ms    22 ms    22 ms  core1-pos1-3.manchester.ukcore.bt.net [194.72.2.33] < --- joining Colossus at Manchester
  9    30 ms    29 ms    30 ms  core1-pos0-6-5-0.ilford.ukcore.bt.net [62.6.204.21] <---- passing through Ilford core (another key location and RAS site)
 10    28 ms    27 ms    27 ms  core1-pos9-0-0.telehouse.ukcore.bt.net [62.6.201.118] <--- London Docklands
L2TP tunnel would normally end here and you would normally see your ISP central pipe location
 11    28 ms    28 ms    27 ms  194.74.65.6  <---- This would be your ISP peer point with the BBC
 12    27 ms    27 ms    27 ms  212.58.238.153 <--- BBC network
 13    28 ms    27 ms    27 ms  rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]



Finally whilst this will probably account for a large part of the increase, it may not account for the further increased rise you see at certain times of the day.  That could be your ISP centrals or it could be the ras.  It would be interesting if and when you next see the really high ping times.. to log back in to the bttestuser account and see if its the RAS... if not.. then its likely something on your ISP centrals... would be interesting to try for the sake of elimination.
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kitz

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Re: how to find if interleaving is active on my line
« Reply #43 on: July 12, 2009, 01:17:43 PM »

PS

Just found this from another time it happened to me way back in 2005... showing similar to yours with a ping to the RAS being 25/26ms




Next is the same RAS a few months later and after whatever it was cleared and down to 14ms




Sorry that its not going to help you much with your current situation, but at least it explains some of what is happening....... and you know I can sympathise with you as Ive been there and done that several times. :/
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dpd

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Re: how to find if interleaving is active on my line
« Reply #44 on: July 12, 2009, 06:18:01 PM »

thanks for your info kitz. i really appreciate the time you have spent on this. i was aware that basically bt only have to provide a set throughput speed but i reckon its a copout. aslong as throughput is acceptable then they wont do anything about other problems. there is so many factors to a quality broadband connection and ping/latency is one of them. whilst i cant do anything to force bt's hand my isp have been really good about this from day one so i must leave it in there hands. i hope they can sort of compromise with bt and find a solution and fingers crossed a way forward for me. i will post back and let you guys know of any changes. thanks kitz for your time again.
regards david
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