Topic: Now It's My Turn To Have Problems. (Read 2561 times)

tickmike · « **on:** May 13, 2007, 06:03:32 PM »

It seems to be my turn to have some problems, It started on Saturday 12/5/07 about 19.15 hrs., lost DSL intermittently then it just got no better at about 21.30 lost DSL altogether.

Sunday DSL did not come back until 15.15 hrs.

I sent a report to my ISP for there info and I noticed that they have some problems in the last few days and still monitoring it.
Just typing this out and our phone starts ringing all the time

( note.. its poring down out side ) DSL still ok, we can still use the phone with crackling noises on it .
I'm now thinking the rains got in a junction box. ?.

Is it best to tell BT ( yuck Indian call centre !!! ) or fill in a 'on line' BT fault report or tell my ISP.

Michael.

tickmike · « **Reply #1 on:** May 13, 2007, 06:32:17 PM »

Up date .
Just done a BT speed test and I'm only downloading at 1010Kbps that's a lot slower than normal.
DSL = 5632 @ 4dB (with DSL Tool ) about normal for my long line.

kitz · « **Reply #2 on:** May 13, 2007, 06:35:59 PM »

I'd report it as a phone fault on 150 saying phone ringing all the time and is possibly related to wet weather. Also worth mentioning that you have performed a quiet line test and have crackling on the phone... this type of call gets priority over adsl faults.

tickmike · « **Reply #3 on:** May 15, 2007, 12:04:19 AM »

Update.
Reported the fault on line .
Just done another BT speed test and its gone down to 750 Kbps now .

News:

Author Topic: Now It's My Turn To Have Problems. (Read 2561 times)

tickmike

Now It's My Turn To Have Problems.

tickmike

Re: Now It's My Turn To Have Problems.

kitz

Re: Now It's My Turn To Have Problems.

tickmike

Re: Now It's My Turn To Have Problems.