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[kitz]

>>> I did try the IP address b/4 but got "Page cannot be displayed" on Firefox & IE.

What happens if you click the following link?

http://192.168.0.1

Default username = admin, password = password

[bob.gas]

>>> I did try the IP address b/4 but got "Page cannot be displayed" on Firefox & IE.

What happens if you click the following link?

http://192.168.0.1

Default username = admin, password = password

This is what I get Kitz:


The connection was reset

The connection to the server was reset while the page was loading.

     *   The site could be temporarily unavailable or too busy. Try again in a few moments.

    *   If you are unable to load any pages, check your computer's network
          connection.

    *   If your computer or network is protected by a firewall or proxy, make sure
          that Firefox is permitted to access the Web.



Don't have a problem getting my eTec IP address (Strange).

http://10.0.0.2/

You don't live in Hampshire by any chance, do you Kitz?

Thanks for your time again.

Bob

[bob.gas]

I was looking in the Windows Security Center and under firewall it stated At least one of the firewalls on this computer is currently ON.
When I disable Kerio, it states Comodo Personal firewall is currently on.

Months ago I tried Comodo Personal Firewall but removed it and reinstalled Kerio.
Wondered if this would cause the prob's with the router?

Bob

[oldfogy]

I was looking in the Windows Security Center and under firewall it stated At least one of the firewalls on this computer is currently ON.
When I disable Kerio, it states Comodo Personal firewall is currently on.

Months ago I tried Comodo Personal Firewall but removed it and reinstalled Kerio.
Wondered if this would cause the prob's with the router?

Bob

Sounds very likely Bob.
I had a slightly similar incident not long back where I had (I thought) deleted the pre-installed anti-virus on a friends laptop before putting Panda IS on, unbeknown to me at the time the pre-installed AV "was still active"  giving me no end of problems until I discovered the it hadn't got removed.

[bob.gas]

Cheers OF

Did you simply uninstall through Add/Remove?

That's how I removed Comodo.
Checked in Programs - nothing! Yet it still shows in Security Center. :?

Don't wanna mess with the registry without expert advise.

Any ideas?

Bob.

[oldfogy]

Yes, add/remove.

But forgot to disable it first (never really gave it a thought.

Maybe you could try re-installing it, then make sure it is disabled properly before removing it again.

Although I think I used either Norton System Works or System Mechanic to remove the registry entry.
Like yourself I try to keep out of the registry if I can help It.

[kitz]

hmmm  somethings stopping you access the router obviously.
The fact that Windows picks it up Comodo would indicate that it didnt uninstall fully.
You should be able to access the router interface as its still within your local network.
Obviously its decided the old router was safe because that was probably in place first, but isnt giving you access to the new router.

Just done a quick google and it seems like your not the only one thats Comodo has done this to:-
http://forums.spywareinfo.com/index.php?showtopic=77304

>> You don't live in Hampshire by any chance, do you Kitz?

Nope sorry, Im oop norf :/

[bob.gas]

OK, so I've got rid of Comodo (thanks for that Kitz).

Tried setting up the DG834 again but cannot get the router's web interface to open.
Tried following the manual instructions and get the same page as b/4, The connection was reset ....blah, blah, blah.

Tried with no firewall....same thing.

Short of throwing the lot out the window, what should I do next. 8-[

Bob

[kitz]

>>> what should I do next.

ummmmm ......take a deep breath and try not to scream? :/

Can you ping the router on 192.168.0.1


http://www.kitz.co.uk/tech/ping.htm

Has the netgear forum have any idea why you cant acess the router interface?

Normal culprits are cables and firewalls.

[bob.gas]

This is what I got with the DG834 Kitz:



Any clues? :-k

Tried it without the firwall, and the eTec works ok so I would have thought the cables were ok???

Gotta headache now. :-({|=

Bob

[kitz]

Sorry bob Im really at a loss on what to say to try on this one now
That shows that the router is reachable, but something is stopping you accessing it via your browser window.

Do you use Firefox or IE as your main browser, Im wondering if you use IE, try downloading FF and see if you can reach it with a different browser?

http://192.168.0.1 would indeed seem to be the correct address for your router.

oooh.... However....  one thing that Ive just noticed right now as Im typing this. - BBCs IP addy has come up as your router address.

What have you got in your network settings for your network card
(see bottom of this page - http://www.kitz.co.uk/adsl/router.htm )

Try manually configuring your network card with the following details

Use the following IP address :  192.168.0.3
Subnet mask 255.255.255.0
Default gateway : 192.168.0.1

Use the following DNS Servers

217.158.60.204
217.158.60.30

[bob.gas]

\/  =D>   8)    (Couldn't find a trumpet fan fair. lol)

As you might have guessed......... IT'S WORKING!!!!

Had a couple of mails from Netgear support, the last one advised a firmware upgrade to v2.10.22.

The address they gave for the router is http://192.168.0.1 which got me into the interface (At last  :roll: )

The strange thing is though, the firmware sowed as v3 something or other when it should have been v2 (back of router).

Anyway, I have now reverted to v2.10.22 and all is ok. [-o<
Still only getting 1Mbps on adslmax though, was hoping the new router would make a difference.........ah well.

Thanks for the input Kitz,Eric & Chris.

Bob

[bob.gas]

Sorry, nearly forgot you OF> :oops:

[kitz]

YAY  at last

So glad you have it sorted.

>> Still only getting 1Mbps on adslmax though

What speed are you syncing at now?
(Details how to find your line stats)

On maxdsl, you have to have decent sync speeds for 3-4 days before your actual throughput speed will increase.

[bob.gas]

Hi Kitz

Connection speed - d/stream = 1952 kbps  u/stream = 448 kbps
Attenuation -                            59 db                         25.5 db
Noise margin -                          9db                           17 db

It's great to be able to access these stats now, whereas I couldn't with the old router. (might have a go at upgrading the firmware on it later, so's I'll have a spare).

Just to add, tried the "Shields up" and am now well and truly stealthed. \/

Bob