Now this is one I've been round in circles on; just wondering if anyone has seen anything similar and fixed it.
I'm trying to "sort out" the PC belonging to the mother of one of my neighbours, it's a Packard Bell of some sort.
Now I'm not sure exactly what happened but I think they let the virus protection lapse, got something nasty but managed to clean it off and install AVG (paid for).
Nonetheless it was a bit of a mess, now tidied up (mostly), but refuses point blank to install SP1 - it downloads and starts to install, but fails (will dig out the code later). The code is a vague "you need to clean up Windows Update" type message, but going through all the recommendations achieves nothing. I've tried downloading the full SP1 package and it gets the same result.
Strangely, Windows Update (now changed to Microsoft Update) runs fine and installs all the other fixes it should, so the whole process isn't broken, just SP1. Weird.
Meanwhile I've just flagged the SP1 update as "hidden" so that it doesn't interfere.
Any thoughts anyone?