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Author Topic: AOL Speed  (Read 24863 times)

DeeeeeJ

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Re: AOL Speed
« Reply #75 on: June 09, 2009, 06:48:52 PM »

Over the last few days i've left it, not contacted AOL or Post office and it seems to of got slightly better, ie connection not dropping as much.

Are these stats looking any better?
Port      Status      TxPkts      RxPkts      Collisions      Tx B/s      Rx B/s      Up Time
WAN    PPPoE    85896    94994    0    719    2984    03:56:02
LAN    100M/Full    71806    61927    0    593    364    05:15:23
WLAN    11M/54M    40295    25548    0    1794    259    05:15:15

ADSL Link    Downstream    Upstream
Connection Speed    3328 kbps    64 kbps
Line Attenuation    51 db    31.5 db
Noise Margin    9 db    9 db
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UncleUB

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Re: AOL Speed
« Reply #76 on: June 09, 2009, 06:57:00 PM »

Your stats look worse not better,something definitely not right with your upstream speed of 64kbps.

Your stats from 5th June

Quote
ADSL Link    Downstream    Upstream
Connection Speed    3712 kbps    448 kbps
Line Attenuation    50 db    31.5 db
Noise Margin    12 db    23 db

And today.

Quote
ADSL Link    Downstream    Upstream
Connection Speed    3328 kbps    64 kbps
Line Attenuation    51 db    31.5 db
Noise Margin    9 db    9 db

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jeffbb

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Re: AOL Speed
« Reply #77 on: June 10, 2009, 01:18:37 PM »

HI
as uncle UB says these stats are worse . Note your upstream margin has dropped significantly from 23 db to 9 and synch from 448Kbps to 64Kbps . That is an indication of some serious noise problem .Quite often Up line problems are internal wiring problems . your down line speed has dropped a little even though your SNR has dropped . The latter could also be because of noise reducing the elbow room
Regards Jeff

Edit you still do not appear to be using any long term monitoring tools eg  Routerstats .
« Last Edit: June 10, 2009, 01:21:14 PM by jeffbb »
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kitz

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Re: AOL Speed
« Reply #78 on: June 10, 2009, 02:10:08 PM »

Your line is obviously unstable. Changes in attenuation should not occur.. and your sync speeds seem to vary.
Even when you say that the connection is fine at times, your stats would say otherwise.

Routerstats allows you to continually record your linestats and show when errors occur, the graphs can sometimes give us further clues as to what is going on.  It does not interfere with your actual connection.  It is a very useful diagnostic in identifying problems with low SNR and REIN.

The periods where you cant get connection (slow flashing light on the router), indicate that your SNRM is too low to be able to sustain or attain synchronisation with the exchange. I suggested last week that this should be reported to your ISP.

Although we've suggested several times that you connect direct to the test socket behind the NTE5 can you please confirm that you have done this and provide a fresh set of stats from there.

Problems such as this can be a result of faulty wiring either internal or eternal - you need to ensure its not internal.
Intermittent faults behave like yours.. they can be fine for a while then suddenly get worse, then recover again.  They will not go away totally until the cause is found.

Your attenuation is increasing which isnt a good sign - as mentioned in previous posts this should remain fairly static, and points to degradation of the line somewhere.

Weve given you links for the tools we use, and tests to eliminate that the problem isnt internal, theres also lots of information on the main site which explains whats going on and how the line should behave.  We are more than happy to help you interpret the results which can often identify where the fault lies... because we understand this part only comes through experience and knowing how to read the results.  From what we see just so far we can see there is something wrong with the line..  but we are trying to help you identify were the problem is.
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