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[kitz]

>> When i did the results above, i did it of my own pc in a seperate room, not the computer where my router is situation, does this matter?

The figures will be the same regardless from where you accessed it.

>> Re Do you have a BT NTE5A master socket? If so can you connect to the Test Socket and post the resulting stats please

Quite often connecting via the master socket/test socket can make a difference to the condition of your connection - and also eliminate the possibility of any problems with internal wiring.


The best thing to do would be reboot the router and take a set of new stats at the current location to see if they are any better.
Then also try from the master socket to see if theres any difference between the 2.

An NTE5 looks something like this



Theres a bit more info on the test socket and how to access it here
http://www.kitz.co.uk/adsl/socket.htm


----
Edit beaten by roseway but I posted anyway

[DeeeeeJ]

Another thing - my phone line is with Post Office and not BT.  My dad seems to remember having this problem a while ago, he phoned post office and they wasn't interested as our Broadband isn't with them. 

GRRRRR. 

Anyway, like i say, will turn off router tonight for 10 mins, restart and post results.

[DeeeeeJ]

System Up Time 00:03:34
Port    Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN    PPPoE    4485    5907    0    7210    31426    00:03:02
LAN    100M/Full    316    0    0    281    0    00:03:32
WLAN    11M/54M    4980    4728    0    28942    6905    00:03:24

ADSL Link    Downstream    Upstream
Connection Speed    3456 kbps    448 kbps
Line Attenuation    50 db    31.5 db
Noise Margin    11 db    25 db

Right, back again guy.  Unplugged router for 10 minutes and tried again. 

Comes up with this

I notice i've done it at an earlier time than last time, could this make a difference>

[covlad1987]

System Up Time 00:03:34
Port    Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN    PPPoE    4485    5907    0    7210    31426    00:03:02
LAN    100M/Full    316    0    0    281    0    00:03:32
WLAN    11M/54M    4980    4728    0    28942    6905    00:03:24

ADSL Link    Downstream    Upstream
Connection Speed    3456 kbps    448 kbps
Line Attenuation    50 db    31.5 db
Noise Margin    11 db    25 db

Right, back again guy.  Unplugged router for 10 minutes and tried again. 

Comes up with this

I notice i've done it at an earlier time than last time, could this make a difference>

i see the line Attenuation as gone from 45Db to 50Db unless you have moved this should not change

[HPsauce]

ADSL Link    Downstream    Upstream
Connection Speed    3456 kbps    448 kbps
Line Attenuation    50 db    31.5 db
Noise Margin    11 db    25 db

Those figures alone are "reasonable" though not wonderful.
The changed attenuation is however strange 

Have you found the NTE5a or master socket yet?

Edit: Post Office or BT is irrelevant to this problem.

[DeeeeeJ]

Hey guys, since i simply turned my router on and off the connection is 1million x better so i haven't even looked at messing about with the socket

Cheers for the help though.  Don't worry i'l be back for your wonderful help if it messes up again 

[waltergmw]

Hi DeeeeeJ,

If you'd like to help yourself and add to Kitz's fantastic encyclopaedia of broadband anomalies it would be good for you to record your actual speeds obtained and the refreshed modem line parameters.

I think we can confidently expect that this will not be the last time your ADSL takes a half-holiday and keeping records of the vital statistics is a much more secure way of making comparisons.

Kind regards,
Walter

[DeeeeeJ]

Hello again people.

Right, just to let you all know my connection has been fine since the advice you gave me, simply turning my router on then off for a few minutes.

However, over the past coiple of days or so i keep losing my connection, when i look at my router the middle light has gone off, flashes orange for a few seconds then goes green again.  When it's  back green i can connect to the internet again straight away.

This is annoying as it happened a few times a day? Any suggestions why or what it means?

Thanks

[DeeeeeJ]

Any reasons why it could be?

Searched google and nothing.  It's so frustrating, specially being up in yorkshire with all the rubbish weather

[DeeeeeJ]

Another thing.

Just done this

Is that poor?

And why does it say Carphone Warehouse?  I'm with AOL?

[UncleUB]

And why does it say Carphone Warehouse?  I'm with AOL?

AOL,along with TalkTalk are part of the Carphone Warehouse group


As regards your speeds,your upload doesn't seem right,I'm sure someone will give you a more detailed explanation

[roseway]

We would need to see the current router stats to understand what's happening.

[DeeeeeJ]

Port      Status      TxPkts      RxPkts      Collisions      Tx B/s      Rx B/s      Up Time
WAN    PPPoE    53    49    0    481    1388    00:00:18
LAN    100M/Full    143    0    0    963    0    00:00:34
WLAN    11M/54M    148    191    0    3447    1017    00:00:26

ADSL Link    Downstream    Upstream
Connection Speed    2464 kbps    448 kbps
Line Attenuation    50 db    31.5 db
Noise Margin    11 db    13 db

[jid]

Looking at those stats the sync is a bit low for your attenuation.

According to this you should be seeing a sync speed of 4832kbps and throughput of around 4.5-4.6meg

It seems your target SNR is 12dB but you don't have any spare - meaning that your line is "short" of margin which it needs to get to those faster speeds.

However, I would have thought the target SNR should be 6dB to achieve better speeds.

I am sure the other gurus will advise or correct my post 

[jeffbb]

Hi

quote Jid :It seems your target SNR is 12dB

From this it seems that you must have had some line problems and your SNR target has gone up . This will take some time to revert back at beast about 2 weeks for every 3 db . That is if your line is stable . Routerstats graphs would be useful to see trends .

Regards Jeff