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Author Topic: SCAM or VIRUS from Buy Northwest Airlines ticket Online  (Read 13063 times)

oldfogy

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SCAM or VIRUS from Buy Northwest Airlines ticket Online
« on: January 13, 2009, 10:21:07 AM »

Just a word of warning.
It may be a old scam and the attachment probably contains a virus "SO DON'T OPEN IT"

Anyway, I just received the following email from "Buy Northwest Airlines ticket Online"
"I wish" 

I have reported it to my CC company who have not heard of this one before and no money has been taken from my account.
This is a fake, so do not open it.
Also there is probably nothing to worry about, what they want you to do is to open the attachment.

web links have been removed.

Quote
Hello!

Thank you for using our new service "Buy Northwest Airlines ticket Online" on our website.
Your account has been created:

Your login: (my email address)
Your password: pass5JKA

Your credit card has been charged for $440.56.
We would like to remind you that whenever you order tickets on our website you get a discount of 10%!
Attached to this message is the purchase Invoice and the Northwest Airlines ticket.
To use your ticket, simply print it on a color printed, and you are set to take off for the journey!
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UncleUB

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #1 on: January 13, 2009, 10:38:20 AM »

Thanks for the 'heads-up' OF.  ;)
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scottiesmum

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #2 on: January 13, 2009, 10:48:38 AM »

There's another one here ....  the person who posted this is usually skeptical about these things, but in this case  he feels it  IS worth alerting people, so I've 'borrowed' it !    .... I hope you don't mind me using your topic OF ?   .... 


Although, according to Snopes, there's not too much evidence of it being widespread, perhaps this is one of those 'tell everyone' messages that is worth sending on:

Be alert

latest credit card scam.

This one is pretty slick since they provide Y O U with all the information,
except the one piece they want.
Note, the callers do not ask for your card number; they already have it.
This information is worth reading. By understanding how the VISA &
MasterCard Telephone Credit Card Scam works, you'll be better prepared to
protect yourself.

One of our employees was called on Wednesday from "VISA", and I was
called on Friday from "MasterCard".

The scam works like this: Person calling says, "This is (name), and
I'm calling from the Security and Fraud Department at VISA. My badge number
is 12460. Your card has been flagged for an unusual purchase pattern, and
I'm
calling to verify. This would be on your VISA card which was issued by
(name of bank) did you purchase an Anti-Telemarketing Device for £497.99
from a Marketing company based in London ?" When you say
"No", the caller
continues with, "Then we will be issuing a credit to your account. This
is a company we have been watching and the charges range from £297 to £497,
just under the £500 purchase pattern that flags most cards. Before your next
statement, the credit will be applied to your account. I just need to confirm your address (gives you your address), is that
correct?"

You say "yes". The caller continues - "I will be starting a
fraud investigation. If you have any questions, you should call the number listed on the back of your card and ask for the Security & Fraud Department.

You will need to refer to this Control Number. The caller then gives you a
6 digit number. "Do you need me to read it again?"

Here's the IMPORTANT part on how the scam works the caller then says,
"I need to verify you are in possession of your card." He'll ask
you to "turn your card over and look for some numbers." There are 7
numbers; the first
4 are part of your card number, the next 3 are the security numbers that verify
you are the possessor of the card. These are the numbers you sometimes use to
make Internet purchases to prove you have the card. The caller will ask you to
read the 3 numbers to him. After you tell the caller the 3 numbers, he'll
say, "That is correct, I just needed to verify that the card has not been
lost or stolen, and that you still have your card. Do you have any other
questions?" After you say, "No," the caller then thanks you and
states, "Don't hesitate to call back if you do", and hangs up.

You actually say very little, and they never ask for or tell you the Card
number. But after we were called, we called back within 20
minutes to ask a question. Are we glad we did! The REAL VISA Security
Department told us it was a scam and in the last 15 minutes a new purchase of
£497.99 was charged to our card.

Long story - short - we made a real fraud report and closed the VISA account.
VISA is reissuing us a new number. What the scammers want is the 3-digit PIN
number on the back of the card. Don't give it to them.
Instead, tell them you'll call VISA or Master Card directly for
verification of their conversation. The real VISA told us that they will never
ask for anything on the card as they already know the information
since they issued the card! If you give the scammers your 3 Digit PIN
Number, you think you're receiving a credit. However, by the time you get
your statement you'll see charges for purchases you didn't make, and by
then it's almost too late and/or more difficult to actually file a fraud
report.

What makes this more remarkable is that on Friday, I got a call from a
"Jason Richardson of MasterCard" with a word-for-word repeat of the
VISA scam. This time I didn't let him finish. I hung up! We filed a
police report, as instructed by VISA. The police said they are taking several
of these reports daily! They also urged us to tell everybody we know that this
scam is happening .
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Floydoid

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #3 on: January 13, 2009, 10:53:08 AM »

I was about to re-post that Kate.

As for emails trying to sell me stuff, I treat them with the same principle that I do with cold calls or leaflets that fall out of magazines, etc... If I want any product or service, I will look for it myself either in the Yellow Pages, established businesses or via reputable websites.
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oldfogy

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #4 on: January 13, 2009, 10:58:24 AM »

There's another one here ....  the person who posted this is usually skeptical about these things, but in this case  he feels it  IS worth alerting people, so I've 'borrowed' it !   

.... I hope you don't mind me using your topic OF ?   .... 
No I don't mind at all.
The only problem though is that possibly anyone who has already seen the original may not bother looking again just because it's been updated.
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sevenlayermuddle

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #5 on: January 13, 2009, 11:35:58 AM »

One small part of defense against such scams is to never answer any 'security' questions (Mum's maiden name etc) to an incoming caller, or when returning a call unless you're 100% sure of the directory number you're dialling.  Don't even trust the calling number ID on incoming calls, it can be spoofed.

I recently had dialogue with AXA PPP.  I called them, they checked my security questions, then disapeared off to make some enquiries for an hour or so and then call me back with a response to my enquiry.  When they called back they asked me the security questions again, which I refused to answer as it was an incoming call.  There followed a fair amount of grief as the call centre op wasn't allowed to talk to me until I answered the questions (I still refused), and yet he also wasn't allowed to give me a way of calling him (personally) back as calls to AXA were just farmed out to first available operator. 

Fills you with confidence about banking security, huh?
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Floydoid

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #6 on: January 13, 2009, 11:42:20 AM »

SLM, that was probably an extra level of security to check that it was still you on the phone line.
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sevenlayermuddle

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #7 on: January 13, 2009, 12:19:53 PM »

SLM, that was probably an extra level of security to check that it was still you on the phone line.

Yes that's true - from AXA's perspective.  But neverthless, that aspect of their security procedures required me to break the golden rule (never answer questions to an incoming caller) and I think that's not acceptable. 

There would have been a small but finite possibility that, by pure co-incidence, the 'call back' had actually come from a lucky scammer similar to Sottiesmum's experience.  The banks shouldn't adopt procedures that rely on customers 'bending the rules'.
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scottiesmum

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #8 on: January 13, 2009, 04:14:15 PM »

There would have been a small but finite possibility that, by pure co-incidence, the 'call back' had actually come from a lucky scammer similar to Sottiesmum's experience.

I would just clarify,   it wasn't my experience, this warning was posted by a reputable source on another forum, (I think he in turn had received it as an email)   I thought I'd post it here 'just in case' .
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sevenlayermuddle

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #9 on: January 13, 2009, 09:54:43 PM »

I would just clarify,   it wasn't my experience
Ooops, and sorry for my confusion.  Interesting and worthwhile story you posted, nonetheless.
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scottiesmum

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #10 on: January 14, 2009, 09:32:14 AM »

No problem SLM  -  I just didn't want anyone worrying about me   ;D   
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egonzinc

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #11 on: January 19, 2009, 02:45:59 AM »

I received this one on Friday, but realized it just now as the email was in my Spam Filter file.
I did try to open the attachment as I was trying to get information on the supposed flight. It was a zipped file and when open it was empty.
Maybe the Spam Filter blocked the compressed file.
Should I worry about this, or since it was in Spam Filter it should be ok?
I have not seen any other odd, emails etc...
Thanks in advance for your help.
E
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oldfogy

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #12 on: January 19, 2009, 03:01:07 AM »


1. I did try to open the attachment

2. Should I worry about this, or since it was in Spam Filter it should be ok?
1. Silly (sorry, but not much of another polite way of saying you should never open anything you do not know or have not asked for)

2. Yes, it's possible that you have now been infected and should carry out some thorough AV tests, including at least one other on-line test.

Spam filters mainly only highlight emails to put the person on their guard about scams, they very rarely remove the virus.

Curiosity is what these people play on.
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kitz

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #13 on: January 19, 2009, 12:34:24 PM »

Quote
I did try to open the attachment as I was trying to get information on the supposed flight. It was a zipped file and when open it was empty.

Do you have a decent Anti-Virus program installed  on your PC?

If you did open the file, then your AV prog should notice the infected file and move it to its virus chest. 
Its worthwhile doing an online scan such as Housecall just to make sure that you arent infected.

If you dont have an AV prog then free versions of AVG or Avast are recommended.
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egonzinc

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Re: SCAM or VIRUS from Buy Northwest Airlines ticket Online
« Reply #14 on: January 19, 2009, 03:22:30 PM »

Thanks for the help.

I know it sounds silly that I opened the file, but 18 months ago when my credit card information was stolen I realized it had been stolen from the emails I began to receive of the purchases being made with the stolen credit card info.

In this case it could have been that my credit card info had been stolen once again.

I think the AV cleared the file inside the "zipped" folder.
I ran a scan and nothing came up, so it is a matter of wait and monitor for a while!

Not sure and from reading here, noone is sure of what the purpose of this scam email is.
It has some of the classic phishing characteristics, unless a reply to the email would trigger something else.

Again thanks for the help. It was god to Google the item and see it "pop up" in this site.
E
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