Orange, the mobile phone operator, is to bring back all its offshore call centres from India to the UK as part of a drive to improve services for its 15 million customers.Tom Alexander, the UK chief executive, said last week that it will not be long before all its call centres for customers will be run in Britain. /..snip../Jackie O'Leary, who joined a few months ago from Carphone Warehouse to head customer services for mobile and broadband, is working flat out to improve Orange's service, particularly for broadband customers, which have consistently been near the bottom of surveys from Which? to uSwitch.
So more jobs for the UK, as on top of bringing back its call centers which should employ another 1200, it will also open 60 new stores creating another 400 vacancies.
Not too mention a lot more Orange happy customers.
QuoteNot too mention a lot more Orange happy customers.ME for one!Although I do have the Rotherham phone number from previous problems with India. dave
Quote from: kitz on November 09, 2008, 11:12:57 PMSo more jobs for the UK, as on top of bringing back its call centers which should employ another 1200, it will also open 60 new stores creating another 400 vacancies.Not too mention a lot more Orange happy customers.