Hi godz and welcome to the forum
>> Loop Loss 63.5 dB Long Line:
The info given there looks as if its been taken from a WOOSH test performed by his ISP.
63.5dB is the maximum attenuation figure that some routers report, and is normally seen on the longest lines. :/
That is quite a bit higher than I would expect to see on a line that is 1.6miles from the exchange, but who knows what routing BT take.. and could also depend on other various factors such as aluminium on the line.
It would be interesting if he could get his line stats from his router so we can look at his SNR Margin.
Details how to get line stats from most routers/modems here:
http://www.kitz.co.uk/adsl/frogstats.htmThe figures that we need to judge the situation better are
~ Connection (sync) speed
~ Attenuation
~ SNR (noise) Margin
~ details of any CRC/HEC errors would also be helpful.
You dont state what the actual problems are - but Im assuming from what you say, that his line is perhaps having frequent disconnections? Possibly more so in the evenings when SNR tends to get worse?
One of the first things that I would perhaps be trying is seeing if the line stats improve when the router/modem is plugged into the test socket behind the master phone socket.
Details how to do this and the usual recommendations for improving a low SNR line are listed here
http://www.kitz.co.uk/adsl/lowSNR.htm