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[kitz]

you do :/

[markthomas]

Came home from work tonight and spotted some more workmen at the pumping station... checked routerstats tonight and it looks like Wessex Water may have fixed the issue already!  See attached graph.  Much better than the ones I have posted previously  .

I will wait until they contact me before I celebrate too much but it certainly looks promising.  I'm now holding a 2mb sync with a 1750 kbps profile.

Thank you so much for all your help.

Mark.



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[kitz]

Thats good news mark and things now look much more stable.

Is it still holding up?

[markthomas]

I have had a few random resyncs, the longest it has stay connected is 3 days.  The pumping station interference also returned for a few days so I don't think they have completely finished the repair work yet.

I have not heard from Wessex Water so I think they are still working on it.

Mark.

[kitz]

>> The pumping station interference also returned for a few days so I don't think they have completely finished the repair work yet.




Better than it was, but still not right  .   Is there anyone you can chase to find the current situation?

[markthomas]

Hi Kitz,

Yes I have direct contact details for the operations manager at Wessex Water.  To be honest they are being really good about it in the circumstances and I'm more than happy to leave them to it for the time being.  He has already told me that he expected it to take 4-6 weeks so it may not be fixed until the end of the year.  It sounds like they have quite a bit of work to do...

I will give him a call in a couple of weeks if I don't hear anything from him just to see how things are going.  At least I am managing to keep my BRAS profile at either 1250 or 1750kbps, I know many people would be annoyed about this but when you have been used to 350k it's a vast improvement.  I haven't seen 200kb+ downloads before in the 4 years that I have lived here  .

Mark.

[kitz]

okies thanks for the update..   fair enough if they said 4-6 weeks.