I've been a few times, the stores have set pathways you follow round as you go through the store. The 1st time I went it was packed (felt I should have been bleating, half expected to be sheared at some point, hang on ! 2 weeks ago......
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The futons and sofas are awfull, very cheep feel, I've got a couple on bedside shelfs which are very solid ond only cost £10.00, duckboards for the bathroom, a few kitchen nicknacks which are very well made and got some plastic matting on rolls which can be cut to suit kitchen draws and shelfs. The house is fully fitted out with low energy bulbs, at £2.00 each when the next cheepest anywhere was £6:50 each at the time and I've only had one blow after 8 years.
If it's something of significance then I would highly recomend going to a store to see the item for your self. as similar-quality looking items in a catalogue can look very good and very poor in comparison close up
They have quite a few items where the wood has no finish on them so you can paint/stain/varnish items yourself to suit and keeps the cost down and makes thing versitile and very affordable. got a natty shelf with draws which I've stained and varnished which blends together my light beech furnishings with the desk I've resurected which I've used for my PC
(£5:00 from a 2nd hand office furniture merchant, it would have been skipped as it was too old fashioned looking for any modern office and had some fire damage on it, from what I found it came from Norwich main library when it burnt down.
Stipped the varnish off, stained the pine to a walnut finish, satin varnish. Looks very very smart and expensive now with some new brass draw handles. I push a panel to the left and an extra desk pops out to my left. same on the right but with a big tray for pens etc inset. 1.5m wide 1m, deep plenty of space. I rekon the stain and varnish cost me a further £15:00. the nearest thing I've seen in an antique shop was £140 and mine is now in mint condition where as the otherone looked desidedly used