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Author Topic: Plusnet FTTP  (Read 7573 times)

adslmax

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Plusnet FTTP
« on: March 16, 2026, 10:35:52 PM »

MJ Quinns has arrived this morning to install Plusnet Full Fibre 160/30. (Not mine, my parents house)

Engineer did a great job, professional tidy and neat job from overhead pole to CSP Box to ONT. Activated OK. Plusnet Hub 2 removed from master socket hallway to the living room and connected Hub 2 via WAN to ONT using ethernet. Testing speed on my mobile was 92/29. Took off ethernet cable (cat 5) and replaced new ethernet (cat 5e) and the speed now return at 149/29. Ping 10ms. (I thought it was suppose to be less than that as the ping was the same as before on their FTTC 80/20)

Now compared both BQM - My FTTP 900/110 with Aquiss v My Parents FTTP 150/30 with Plusnet. There is no red tiny dot on Plusnet but mine is loads of tiny red dot with Aquiss. (Maybe Plusnet Hub 2 work better on it than my TP Link WiFi 7 Router?)

I check my parents account and still showing on old FTTC (no updated yet from Plusnet confirmed of FTTC upgraded to FTTP as the ticket say below

Broadband product change scheduled successfully
From: Fibre
To: Full Fibre 145
This change will take place on 2026-03-16

An update report has been received for this account.
The broadband order is being processed by the supplier.
The activation will complete by midnight on 16/03/2026.

My BQM: https://www.thinkbroadband.com/broadband/monitoring/quality/share/9db7eed163f0bf782da6cfea952cc9f359c020f1-2.png
My Parents BQM: https://www.thinkbroadband.com/broadband/monitoring/quality/share/cde945b83ec01e63b50f08c4d5587ba9191c916b-2.png

My parents got the same ONT Zyxel 2.5G from MJ Quinns as mine as well.

I did noticed my parents still on same Static IP Address from FTTC to FTTP. Lucky thought they going to lose it.

« Last Edit: March 16, 2026, 10:45:38 PM by adslmax »
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kitz

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Re: Plusnet FTTP
« Reply #1 on: March 17, 2026, 03:42:42 AM »

Sometimes their system is slow detecting the update.  Especially since they are on a static IP which goes through a different gateway.   Hopefully it will update overnight.  If not, give them a call so they can switch over.
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tubaman

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Re: Plusnet FTTP
« Reply #2 on: March 17, 2026, 12:54:34 PM »

Sounds like the old Ethernet cable was only a 10/100 (4 wire) version as that would restrict things to about 92Mb/s.
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adslmax

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Re: Plusnet FTTP
« Reply #3 on: March 17, 2026, 03:52:31 PM »

https://www.speedtest.net/my-result/a/11496090678

Plusnet haven't updated yet been called them they still awaiting for openreach to confirmed it because the fttc 80/20 haven't ceased yet.
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dee.jay

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Re: Plusnet FTTP
« Reply #4 on: March 17, 2026, 04:06:03 PM »

Give it a day or two. It'll all be automated based on Openreach updates no doubt.

If the FTTP is working at 160/30 then nothing to worry about.
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adslmax

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Re: Plusnet FTTP
« Reply #5 on: March 17, 2026, 04:15:49 PM »

Can see btw checker has changed fttc as Jumper left and fttp active ont as well. Can't believe plusnet is very slow to catch up.
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kitz

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Re: Plusnet FTTP
« Reply #6 on: March 17, 2026, 10:23:45 PM »

https://www.speedtest.net/my-result/a/11496090678

Plusnet haven't updated yet been called them they still awaiting for openreach to confirmed it because the fttc 80/20 haven't ceased yet.

As per above.  There is something weird with static ips, they go through a different gateway. 
Dynamic IPs are assigned from a pool held at the BTw RAS.  It also affects the Plusnt IP profile which restricts the max speed throughput.  Static IPs are much slower to pick up new profiles (if at all) and sometimes you have to phone up to get the Plusnet profile changed in an upwards direction despite the fact its supposed to be automated based on reports from Openreach.  The system is sometimes slow when changing product type too. :(
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adslmax

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Re: Plusnet FTTP
« Reply #7 on: March 18, 2026, 09:22:13 AM »

As per above.  There is something weird with static ips, they go through a different gateway. 
Dynamic IPs are assigned from a pool held at the BTw RAS.  It also affects the Plusnt IP profile which restricts the max speed throughput.  Static IPs are much slower to pick up new profiles (if at all) and sometimes you have to phone up to get the Plusnet profile changed in an upwards direction despite the fact its supposed to be automated based on reports from Openreach.  The system is sometimes slow when changing product type too. :(

My parents PN account has now been updated. But how strange the static ip address was still the same as previous on FTTC. Been called PN about it but told me the static ip address will remain the same for FTTP as part of upgraded from FTTC to FTTP. Openreach has confirmed FTTC is now ceased.

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kitz

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Re: Plusnet FTTP
« Reply #8 on: March 18, 2026, 10:17:21 AM »

Plusnet is one of the few (only?) ISPs to use dedicated WBMC.  This means that IPs are issued from a pool of IPs held on the BT RADIUS near the bRAS which are far more local and _before_ your traffic enters the core.  Their static IPs are issued from Plusnets RADIUS at the ISP gateway the other end of BTw CORE.   Not sure if its is still the same but static IPs were directed to one dedicated gateway at one of the near London locations (sorry forgot which one).

Historically Plusnet systems were always slow detecting any changes to the IP profile waiting for notification from BTw.  When Plusnet went from WBMC shared to wbmc dedicated it did away with the waiting for reports and thats why you seldom hear complaints about lagging IP profiles now....  except for the statics. 

I could explain more but info is all on the main site where the differences between the types of wbmc are explained in more depth
https://kitz.co.uk/adsl/wbc_wbmc.htm
and also the MSE bRAS which are more local to you and where the pool of IPs are dished out by the BTw bRAS
https://kitz.co.uk/adsl/MSE_BRAS.htm

Its interesting that you still have the same IP.  I suppose its not impossible for FTTP traffic to also have the same network as FTTC and BTw still have it marked down somewhere that IP is allocated by the PN RADIUS rather than the BT RADIUS pool at the MSE bRAS.
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MartinGoose

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Re: Plusnet FTTP
« Reply #9 on: March 19, 2026, 09:19:43 AM »

Its interesting that you still have the same IP.  I suppose its not impossible for FTTP traffic to also have the same network as FTTC and BTw still have it marked down somewhere that IP is allocated by the PN RADIUS rather than the BT RADIUS pool at the MSE bRAS.

I retained my static IP when I moved from Plusnet FTTC to FTTP last July.
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adslmax

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Re: Plusnet FTTP
« Reply #10 on: March 19, 2026, 10:38:43 AM »

Someone reply to me via plusnet forum from two person

Quote
The static IP Address is accountname based NOT connection.

Quote
Static IP address is linked to the user account so a change to FTTP  does not change the address
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adslmax

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Re: Plusnet FTTP
« Reply #11 on: March 19, 2026, 10:40:27 AM »

I retained my static IP when I moved from Plusnet FTTC to FTTP last July.

That's good to know it. Lucky for my parents to keep their static ip address.
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dee.jay

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Re: Plusnet FTTP
« Reply #12 on: March 19, 2026, 01:15:41 PM »

That's good to know it. Lucky for my parents to keep their static ip address.

Curious - what are they using a static IP with?
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