Openreach have over 4 million poles. Hundreds of thousands of them are fed their cable by ducts. That cable then runs up the pole towards the top where it is then distributed to homes or other poles. The fibre splitter and jointing nodes are part way up the pole and have to be: they are not allowed too close to the top. I may see it I can find the diagram showing what's allowed where.
Either way those hundreds of thousands of poles are serving homes and businesses just fine. Pole damage is rare, vandalism to cables is usually targeted and happens both to cable on poles and underground.
If your neighbourhood is so dodgy you fear for the poles and cables you must be taking your life into your own hands every time you leave your home, and have considered metal grating for your windows and reinforced doors by now.
As far as the email goes hard to believe when you already claimed the whole thing had been cancelled and poles were being taken down because of your complaints, especially given no copy/paste, there are no plans out to 2030 so zero chance they'd have mentioned it and there's FTTP work scheduled for Wealdstone this week, 37 metres of new duct heading towards plant near Warrensway, and 7 metres of duct between Park Lane and a chamber in Ferridays Fields next week. New duct for FTTP was also put in late last week.
Poling might be paused as they need to give the necessary notice, plan around/resolve complaints or just a resource thing on their side. You've seen their notices on street lamps. They have to have those for all the poles they're standing.
If they carry on you get the ability to order FTTP. If they don't you get the victory you wanted when you wrote to your MP complaining about the poles that might bring you FTTP.
That said, while I'm dubious you do seem to converse with Openreach more than most people our age converse with their partner so who knows?
