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[g3uiss]

https://2hi.co.uk:2443/nodeworx/

The connection has timed out

The server at 2hi.co.uk is taking too long to respond.


Tried all sorts of things to get emails working also getting time out messages for emails.

Can anyone with a domain and emails hosted by John please try some test emails to yourself to check if working please.

That proves nothing. It’s only proof of you domain being valid and registration

[g3uiss]

My mail is working fine, although I only use web mail, or O365.

[parkdale]

On my domain
I can send emails to myself 
But my dad uses Thunderbird... no emails 

And I can't login to any of the suggested methods 

2hi Site says: There was a problem validating the form. Please see details below.
Authentication Error

Installed Thunderbird on my pc, using my dads login etc... works fine so just need to find out what's wrong with his pc!

[g3uiss]

It’s starting to become stressful. Probably best to move domains of Johns platforms and host elsewhere 😢😢

[jelv]

My emails and website are working absolutely fine. I use thunderbird on PC and laptop, Aqua Mail on my Android phone. My wife uses thunderbird for android on her phone.

[g3uiss]

One of my web sites is working and my mail , but the 2 that have the wrong DNS is difficult to resolve with no control panel option.

[g3uiss]

It would be really helpful if John had posted an update. For all we know he could be working on the platforms now.

[parkdale]

Have now fixed my dads email just Domain management control to fix!

[g3uiss]

Have now fixed my dads email just Domain management control to fix!

Interested to know if you fix access to control panel. I get the same message trying to logon

[tickmike]

Tried a Linux ping to John's server.

$ ping -c5 31.220.111.196
PING 31.220.111.196 (31.220.111.196) 56(84) bytes of data.

--- 31.220.111.196 ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4025ms

This is Not Good, even tried making sure my firewalls not blocking it.

[g3uiss]

Tried a Linux ping to John's server.

$ ping -c5 31.220.111.196
PING 31.220.111.196 (31.220.111.196) 56(84) bytes of data.

--- 31.220.111.196 ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4025ms

This is Not Good, even tried making sure my firewalls not blocking it.

31.220.111.196 is the new one

That’s the old server !

[jelv]

It's the new server, and...

PS C:\Users\John> ping 31.220.111.196

Pinging 31.220.111.196 with 32 bytes of data:
Reply from 31.220.111.196: bytes=32 time=19ms TTL=54
Reply from 31.220.111.196: bytes=32 time=20ms TTL=54
Reply from 31.220.111.196: bytes=32 time=20ms TTL=54
Reply from 31.220.111.196: bytes=32 time=19ms TTL=54

Ping statistics for 31.220.111.196:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 20ms, Average = 19ms

[g3uiss]

That’s confirmation that the new server is up, I didn’t doubt that, just an access problem to Siteworks is seemingly the only real issue. If I could sort that I could change the A record of my non working sites.

[jelv]

havehosts has been moved - can you log in to that?

https://www.havehosts.co.uk/billing/clientarea.php

[g3uiss]

Yes I can log into that.