Which ISP is that with?
Aquiss ISP but bad news ...
Openreach has confirmed my SoGEA 80/20 has been completed activated on the 19th December. (I was on holiday in abroad Cruise just got back home on xmas eve) But, there is no DSL light on the router, try Openreach VDSL2 Modem, still no dsl light from the master socket. Seem that Openreach has failed the job. No broadband during xmas for 8 days now.
My ISP say: BT Wholesale have come back with the folliowing:
[UD514] OR Test results indicate that the modem is not in sync, there have been multiple retrains and the fault is most likely in the customer environment.
Are you sure the router is setup correctly? Sounds like the router is trying to train.
I can push for further checks, but I'm just wary of dispatching engineers whilst you are away.
Kind Regards,
but it now booked for an engineer to attend my property tomorrow 8am to 1pm to get the VDSL2 up and running hopefully. No broadband for 8 days now.