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Author Topic: Telford Network issues  (Read 1624 times)

adslmax

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Telford Network issues
« on: May 15, 2024, 09:57:27 PM »

Can anyone explain what does this fault code mean C0? This is the first time the G.fast has been downtime since 8:29pm and never has any issues for 5 months and ISP told me from BTw response:

BT have responded with the following:

"BT have moved this fault to a non-appointed task which may take up to 2 working days to complete.
They shouldn't need access to the premises as they believe there to be an issue within their network or control. If there is no update after 2 days please make this known with a ticket update."

I'll leave this open pending further responses from them.

Cheers,
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adslmax

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Re: Telford Network issues
« Reply #2 on: May 15, 2024, 10:19:10 PM »

Updated: my parents also down (different ISP) all same everywhere in Telford. My brother FTTP is also down in TF2 area as he just me on text message.



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XGS_Is_On

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Re: Telford Network issues
« Reply #3 on: May 16, 2024, 09:15:42 AM »

Fault location CO = Central Office = exchange.
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YouFibre You8000 customer: symmetrical 8 Gbps.

Yes, more money than sense. Story of my life.

adslmax

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Re: Telford Network issues
« Reply #4 on: May 16, 2024, 11:04:47 AM »

Further update:

"Engineer has reported that he is on site repairing a 144, 240, 48 and a 864 ribbon cable. It is going to be an all day job, I have agreed that I will call the engineer every 2-3 hrs for an update of the repair. Next update 12 – 12:30pm"

Cheers,

I saw facebook community support in my local area as all over Telford has the broadband issues, same with EE mobile issues. So, these will help others who are customers of Telford with ongoing no broadband (BT, SKy, TalkTalk, Vodafone), no EE mobile since last night after 8:30pm.

I just wish Openreach should have their own service status on their page for any broadband outage!
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dee.jay

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Re: Telford Network issues
« Reply #5 on: May 16, 2024, 11:17:13 AM »

Fibre cut then. They’ll be some time mending all that! Day or two I’d say.

Edit- looks like a cable attempt theft and the idiots realised it wasn’t copper. Apparently it’s been cut in 5 places, but new stuff is about to be spliced imminently.
« Last Edit: May 16, 2024, 11:26:47 AM by dee.jay »
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AAISP 1000/115 FTTP routed by opnsense on proxmox. Even my WiFi is baller

adslmax

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« Last Edit: May 16, 2024, 12:54:54 PM by adslmax »
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Alex Atkin UK

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Re: Telford Network issues
« Reply #7 on: May 16, 2024, 01:06:56 PM »

I just don't get it, I know copper is expensive but does it really hold enough value to cover the also expensive fuel cost of driving out to steal it and getting it to someone shifty enough to actually buy it?

I guess they probably steal the fuel too.
« Last Edit: May 16, 2024, 01:11:02 PM by Alex Atkin UK »
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Broadband: Zen Full Fibre 900 + Three 5G Routers: pfSense (Intel N100) + GL.iNet GL-X3000/ Spitz AX WiFi: Zyxel NWA210AX
Switches: Netgear MS510TXUP, Netgear MS510TXPP, Netgear GS110EMX My Broadband History & Ping Monitors

adslmax

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Re: Telford Network issues
« Reply #8 on: May 16, 2024, 01:14:49 PM »

It very selfish act because it putting lives of local people and put vulnerable people at risk.
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XGS_Is_On

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Re: Telford Network issues
« Reply #9 on: May 16, 2024, 01:37:43 PM »

I just wish Openreach should have their own service status on their page for any broadband outage!

They kinda do. It's not public. Notices of outages are sent to their customers.
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YouFibre You8000 customer: symmetrical 8 Gbps.

Yes, more money than sense. Story of my life.

dee.jay

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Re: Telford Network issues
« Reply #10 on: May 16, 2024, 01:56:32 PM »

It very selfish act because it putting lives of local people and put vulnerable people at risk.

This is very true especially when phone services are delivered over this too
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AAISP 1000/115 FTTP routed by opnsense on proxmox. Even my WiFi is baller

adslmax

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Re: Telford Network issues
« Reply #11 on: May 16, 2024, 02:01:12 PM »

Can moderate change thread from G.fast down to Telford Network Issues. Thanks
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adslmax

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Re: Telford Network issues
« Reply #12 on: May 16, 2024, 04:36:27 PM »

Updated from openreach:

This circuit is affected by MSO. The Incident detail is as follows- Incident ID: IMT*****/**, Start Date 15/05/2024 20:34:49 and Estimated Completion Date: 16/05/2024 21:53:36.

« Last Edit: May 16, 2024, 04:40:47 PM by adslmax »
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adslmax

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Re: Telford Network issues
« Reply #13 on: May 16, 2024, 09:30:30 PM »

Broadband (G.fast) and Mobile (EE) has been restored back on now. Been outage for 24 hours.
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