Though having said what I said above, I actually have VM and OR FTTP connections - VM being the Nexfibre form, and despite all the things you hear, the service has actually been excellent. I do not intend to keep both past VM's renewal, however, or at least not at the top tier like I have, VM is not cheap.
My friend has had cable since back when it was still Yorkshire Cable, I don't think he had many problems with it. I would always know because his dad would start unplugging things if the Internet was down, it really didn't happen often. I did stick them a TP-Link with OpenWRT on it though.
I'd absolutely do Nextfibre to get 2Gbit symmetrical, though I'd prefer to stick with Zen otherwise.
It might be a bit of a digression, but do VM ever go overhead or use BT ducts and poles?
AFAIK they are using Openreach poles and ducts for all recent fibre specific expansions such as RFoG and Nextfibre.