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[adslmax]

Can anyone explain what does this fault code mean C0? This is the first time the G.fast has been downtime since 8:29pm and never has any issues for 5 months and ISP told me from BTw response:

BT have responded with the following:

"BT have moved this fault to a non-appointed task which may take up to 2 working days to complete.
They shouldn't need access to the premises as they believe there to be an issue within their network or control. If there is no update after 2 days please make this known with a ticket update."

I'll leave this open pending further responses from them.

Cheers,

[doofus]

https://www.openreach.co.uk/orpg/home/products/serviceproducts/orderandfaulttracker/faulthandling/faulttrackerjargonbuster.do

CO = Cuts Off =

[adslmax]

Updated: my parents also down (different ISP) all same everywhere in Telford. My brother FTTP is also down in TF2 area as he just me on text message.

[XGS_Is_On]

Fault location CO = Central Office = exchange.

[adslmax]

Further update:

"Engineer has reported that he is on site repairing a 144, 240, 48 and a 864 ribbon cable. It is going to be an all day job, I have agreed that I will call the engineer every 2-3 hrs for an update of the repair. Next update 12 – 12:30pm"

Cheers,

I saw facebook community support in my local area as all over Telford has the broadband issues, same with EE mobile issues. So, these will help others who are customers of Telford with ongoing no broadband (BT, SKy, TalkTalk, Vodafone), no EE mobile since last night after 8:30pm.

I just wish Openreach should have their own service status on their page for any broadband outage!

[dee.jay]

Fibre cut then. They’ll be some time mending all that! Day or two I’d say.

Edit- looks like a cable attempt theft and the idiots realised it wasn’t copper. Apparently it’s been cut in 5 places, but new stuff is about to be spliced imminently.

[adslmax]

It's now release on ispreview and thinkbroadband

https://www.ispreview.co.uk/index.php/2024/05/connectivity-problems-in-telford-after-openreach-network-attacked.html

https://www.thinkbroadband.com/news/10032-outages-near-cuckoo-oaks-near-telford-cables-damaged

[Alex Atkin UK]

I just don't get it, I know copper is expensive but does it really hold enough value to cover the also expensive fuel cost of driving out to steal it and getting it to someone shifty enough to actually buy it?

I guess they probably steal the fuel too.

[adslmax]

It very selfish act because it putting lives of local people and put vulnerable people at risk.

[XGS_Is_On]

I just wish Openreach should have their own service status on their page for any broadband outage!

They kinda do. It's not public. Notices of outages are sent to their customers.

[dee.jay]

It very selfish act because it putting lives of local people and put vulnerable people at risk.

This is very true especially when phone services are delivered over this too

[adslmax]

Can moderate change thread from G.fast down to Telford Network Issues. Thanks

[adslmax]

Updated from openreach:

This circuit is affected by MSO. The Incident detail is as follows- Incident ID: IMT*****/**, Start Date 15/05/2024 20:34:49 and Estimated Completion Date: 16/05/2024 21:53:36.

[adslmax]

Broadband (G.fast) and Mobile (EE) has been restored back on now. Been outage for 24 hours.