Still happy with Unchained? My Zen contract is coming up for renewal, and I'm getting nervous it is going to go to crap again at some point - very tempted to cut my losses and move.
Yes, performance seems great, and my pricing (for now) is excellent, but I note the pricing seems to have risen since I took out my contract.
I've had a couple of periods of low level packet loss on BQM, which appear to be something Openreach related, but I'm lacking time at the moment to deal with it. My line always seems to fail some backend test that Unchained have available in their portal, perhaps indicating an ONT issue (it's one of the new 2.5G ONTs). I have 2 fibres to the house and both do it, but performance is always line rate.
I see the 1.8G services and am tempted to get a line with Freeola for a month to try it for the heck - I think they use Zen backhaul and I wonder if they have fixed their issues silently, given that there haven't been significant reports recently. Though to be honest, thinking more rationally, just seems like another time-sink I don't need, given the equipment upgrades I'd need to do, and the real minimal benefit almost any of us can expect to extract from a service above 1G (other than bragging rights)...
It all shows how fragile reputations are with these sorts of things. Witness recent issues AAISP had with their new Firebricks.
